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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,517 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,517 reviews
March 31, 2020
Excellent customer service. Everyone was friendly and accommodating. The facility was very clean and service representative was extremely knowledgeable. Check out was fast and efficient. Highly recomm accommodating. The facility was very clean and service representative was extremely knowledgeable. Check out was fast and efficient. Highly recommend. More
by mdzwill
Verified CustomerEmployees Worked With
Tim Luong
March 31, 2020
Good Job Kevin did a great job overseeing my repairs and the mechanic completed my repairs in short order. I was greeting with a smile as I drove my car in. Kevin did a great job overseeing my repairs and the mechanic completed my repairs in short order. I was greeting with a smile as I drove my car in. More
by JIM@JIMGEORGANTES.COM
Employees Worked With
March 28, 2020
CAR ISSUES, CHECK ENGINE LIGHT ON We are so PLEASED with the skill and great CUSTOMER SERVICE from THIS location was so AMAZING. and can' t say enough about KEVIN HUBERT, HE is one of We are so PLEASED with the skill and great CUSTOMER SERVICE from THIS location was so AMAZING. and can' t say enough about KEVIN HUBERT, HE is one of the most Honest car person , I have ever encounter, PLEASE KEEP HIM, AND GIVE HIM A RAISE, also we thank everyone else at this location for always being so nice to us. So GOD BLESS everyone that works there, and Praying for all of you GOOD HEALTH, now more than ever. Thank you, SINCEREY Teresa Platt Jordan Lewis. More
by PLATT4245
Employees Worked With
Other Employees :
i dont know his name, but he is the one who always checks us in when we first drive in..
March 28, 2020
The service dept. was great. Everything was very efficient and easy, they do a good, thorough job and my car was ready earlier than expected. Everyone was friendly and helpful. I will be back for fu efficient and easy, they do a good, thorough job and my car was ready earlier than expected. Everyone was friendly and helpful. I will be back for future service/maintenance needs! More
by johnkurtisson79
March 28, 2020
Fantastic Service. Being able to come in at a time like this and being able to feel like you truly care about not only my health and safety but your employees as well was fantastic. Thank You this and being able to feel like you truly care about not only my health and safety but your employees as well was fantastic. Thank You More
by BGURSKE13
March 28, 2020
Another great experience Shannon and everyone else in Dirito Brothers Walnut Creek Volkswagen is super friendly and helpful. I feel welcomed every time and they always make me Shannon and everyone else in Dirito Brothers Walnut Creek Volkswagen is super friendly and helpful. I feel welcomed every time and they always make me feel valued. I have been to almost every dealership in bay area and Dirito Brothers Walnut Creek Volkswagen is the best! More
by ESTARMOTORS
March 25, 2020
A terrific place to have your vehicle serviced. Every time I come to Dirito Brothers, it is a great experience. The staff is always professional and courteous and makes you feel at home. Thanks, D Every time I come to Dirito Brothers, it is a great experience. The staff is always professional and courteous and makes you feel at home. Thanks, Dirito Brothers, for another job well-done. More
by eric.throne.csr
Employees Worked With
Other Employees :
Jim Cord, Oscar Dryden , Danny Keen , Tim Luong
March 24, 2020
Always top notch service and I’m treated with respect. I’ve been taking my care to DB for years and will continue to do so. I’ve been taking my care to DB for years and will continue to do so. More
by dario_clark
March 24, 2020
I took my Golf Alltrack in for a service recall and Tim was great to work with. He was very personable and communicated with me via text through the entire process. was great to work with. He was very personable and communicated with me via text through the entire process. More
by JOHN E
Employees Worked With
Tim Luong
March 24, 2020
One issue They should either ask for the glove compartment key at the time the car is turned in so they can reset the TPS; or make the request that the glove co They should either ask for the glove compartment key at the time the car is turned in so they can reset the TPS; or make the request that the glove compartment be unlocked when the service appointment is made. More
by ZAGORA320
Employees Worked With
Tim Luong
