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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,517 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,517 reviews

April 08, 2020

The new on line buying was extremely easy and the support from the dealership made it easier. Plus, the delivery of the vehicle made my wife’s day. More

by swelchdsa
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2020

Everyone was friendly and it was a smooth experience. No problem with the workers. Would have given 5 stars if the pricing was lower. $500 for a basic minimum maintenance is outrageous. More

by jcrisler
Recommend Dealer
No
Employees Worked With
Tim Luong
Apr 18, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the feedback, we try to keep costs as low as we can but there's always room for improvement.

April 04, 2020

Dirito’s has been servicing my Volkswagens since 1998. During that time I have received great service. Kevin Hubert is a top notch service advisor and a wonderful individual. More

by UPFAN
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for trusting us with your business over the years!

April 04, 2020

Everyone was so nice and easy to work with. I will Everyone was so nice and easy to work with. I will definitely be returning if I have another issue with my car. Awesome dealership, when I am ready More

by katiequintana3
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for giving us a chance to earn your business!

April 03, 2020

Professional and friendly Always courteous and professional. From vehicle drop off to pick up, the service department makes it easy and communicates very quickly any updates or More

by Scorpion5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for taking the time to write a review about your experience here.

April 03, 2020

Very professional and friendly staff. It was a service for 100 K miles. Friendly atmosphere, detailed information about the service and cost, quickly completed work. More

by tguliyan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you very much for the five star review!

April 03, 2020

From arrival to process was a 5 stars service This is my second Passat lease and i am very happy with my car and the swift response regarding service. I must likely buy it at end of lease or perha More

by ADOLFO5693
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina outstanding service in forn desk
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for the five star review!

April 03, 2020

Nice, knowledgeable & courteous...This was done during the COVID19 pandemic and even with shorter working hours my car was serviced in a short, but thorough amount of time! More

by PAMMYHOPE14
Recommend Dealer
Yes
Employees Worked With
Marc Venturella, Tim Luong
Apr 18, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for trusting us during this time, we appreciate your business.

April 03, 2020

Satisfied Customer This is the second time Kevin took care of my Tiguan. Service center is very clean, efficient and he provides excellent customer service. I am a very More

by CHRIS.CATLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Chris, we appreciate your business!

April 01, 2020

Very good service Excellent job I went last Saturday Very good service Excellent job I went last Saturday for service and they are fast and I don't have to wait a lot Very very good More

by CESAR2377
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derik Buchtel, Tim Luong
Apr 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks so much Cesar!

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