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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,633 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,633 reviews

June 27, 2020

Great staff especially David Dirito. Have purchased many cars thru Dirito Bro’s. Over the last 25 years. Always receive the best service and would k no it go elsewhere for car sales and service John Ku More

by johnkurnik
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much for all of your business over the past 25 years! And thank you for taking the time to give us a great review.

June 27, 2020

Clean and lots of windows people working and helping customers. Masks were worn and social distancing was well thought out. I was helped right away test driving in less than ten minutes. Traded in my Tr More

by RaiderPaul
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Venturella
Jul 01, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good, and safe, experience. Thanks for the great review.

June 27, 2020

AWESOME I am very much satisfied with the services I receive from Dirito Brothers Walnut Creek. I enjoy my 2019 Volkswagen since I purchased it. Thank you More

by ECHENDU2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego, Saul Canela
Jul 01, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the taking the time to give us a positive review! We're happy to have you as a customer.

June 21, 2020

I absolutely love the service I get at Dorito Bros! I absolutely love the service I get at Dorito Bros! It’s so easy to book an appointment and Marina and the staff is always friendly and helpful! More

by MICHELLEMLAMM
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind words! We truly appreciate your business and the positive feedback.

June 21, 2020

Great Experiance Great sales people and the services is outstanding! High Scores to Jim for having all our paper work and vehicle ready when we arrived. Highly recomme More

by ERNIE6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Jun 22, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you so much Ernie! We strive to make your experience as pleasant and easy as possible. We're glad Jim could make it happen!

June 20, 2020

I am very happy with the service I’ve received at Dirito Brothers Walnut Creek Volkswagen. The professionals at this dealership go above and beyond to give their customers a wonderful experience. I love my More

by PICKETTPACK
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICHARD MAXWELL
Jun 20, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow, thank you! Marina blushed when she read your response.

June 20, 2020

The environment was clean. The staff was helpful and friendly. There was adequate communication between service rep and customer. Service rep was patient and willing to educate customer. More

by MYKELJSM
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jun 22, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We're so glad you had a positive experience with us and really appreciate the positive feedback. Thank you!

June 20, 2020

Excellent Service I have been very happy with the service I received at Dirito Brothers. They have answered all my questions, arranged for transportation when needed, More

by S.PETERSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good, safe experience. Thank you for your positive feedback.

June 19, 2020

Erin was such a pleasure to work with and so efficient, super down to earth she anticipated my needs and I left a very happy customer! More

by DAMIEN2
Recommend Dealer
Yes
Employees Worked With
Erin scordelis
Jun 22, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Damien, Thank you for the great review! Erin was happy to be of service. We look forward to serving you in the future.

June 19, 2020

Recall appointment Marina was fantastic as always. In addition to getting the sunroof issue resolved she also worked with me to set up the prepaid maintenance purchased More

by Matt Evans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear Marina went the extra mile to help you, thank you for letting us know!

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