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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,633 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,633 reviews

July 01, 2020

Excellent service/friendly service rep. WE always get great service. Shannon is the service rep we always book with and she is extremely efficient, friendly and a pleasure to deal with. We More

by PCOMPAGLIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Yes, she is great! Thank you for taking the time to let us know how your experience with Shannon was.

July 01, 2020

I always feel very comfortable when doing business with Dirito Brothers because of the Excellent Customer service and value. Gus was very helpful and every other team member we encountered as well. Keep i More

by ENYAG24
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words, we're glad Gus was such a help and it's a pleasure having you as our customer!

June 30, 2020

Good place to get a VW. “Gus the Bus” helped me out and was the most straightforward salesman I’ve dealt with. So far the car runs great and the dorito bro’s crew has been very helpful. 🤙🏼 More

by pyork
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback! We're always happy to hear good things from our customers.

June 29, 2020

Best Sale of a car EVER! We were buying my daughter her first car and the experience we had with Erin Scordelis was OUTSTANDING! Erin was so very helpful the whole time and a More

by Barb S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis
Jun 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Barb, thanks so much for the great review! We're glad you had such a good experience with Erin.

June 29, 2020

50k service and GTI Low Profile tires and potholes:-( Always appreciate the great service at Dirito Brothers. Very helpful, timely and a very clean environment. Dirito Bros make the process of dropping of More

by apowers90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

I am glad to read we have been consistently good. Thank you for taking the time to respond.

Jun 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed your experience with us. Please visit us again soon!

June 29, 2020

Exellent service Kevin answered all of my questions in detail. It was very helpful to understand the issue with my car. Marina was answered my call very friendly. More

by RLA242
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your 5 star ratings on Kevin and Marina!

June 29, 2020

As always a pleasure doing business with your company. This is my Third or fourth VW and you always mKe everything run so smoothly. Thank you More

by DPBLAKE66
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for such a high endorsement from a long time owner!

June 29, 2020

The dealership was nicely clean and looked professional. The staff were professional and cared about our specific needs and did not push on getting a vehicle. Overall, a great experience and car. More

by GASPAR.SANCHEZ
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback! We're always happy to hear good things from our customers.

June 29, 2020

Great Experience Best car buying experience I have had, super smooth, to the point and got out of there simply and quickly. Would highly recommend this dealership More

by TMILLER3D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a quick and easy experience.

June 27, 2020

Wonderful service! Dirito Bros. is a terrific dealership. I'm always treated with respect and consideration. The staff is friendly and they explain everything I need t More

by jopalmer7790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina
Jun 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for such complimentary words. Glad Marina took such good care of you!

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