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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,517 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,517 reviews
May 06, 2020
Totally satisfied I continue to be very happy with the service I get from Dirito Brothers. Kevin does a great job of helping me understand what is going on and what nee I continue to be very happy with the service I get from Dirito Brothers. Kevin does a great job of helping me understand what is going on and what needs to happen. I appreciate having an advisor I can trust. Post service the car was running so smoothly for the first time in too long. Sadly, now it's sitting idle most of the time (in this time of Covid-19). Looking forward to getting back behid the wheel. More
by amypitt830
Verified CustomerEmployees Worked With
May 06, 2020
We are glad to be back to our oldest service advisor A year ago we leased Golf-e from the Royal Group dealership in San Francisco, When the time came to servicing it, we were thinking about doing it in A year ago we leased Golf-e from the Royal Group dealership in San Francisco, When the time came to servicing it, we were thinking about doing it in San Francisco, but decided to come closer to home, to Dirito Brothers. This was our first visit to Dirito Brothers and we, naturally, had some doubts. However, as soon as we entered the service department we noticed a big TV screen with appointments, and immediately recognized a familiar name -- Marina Feiix, whom we have known since 1999. She served our Passat 1999, then she sold us Passat 2001, and later we returned to her with New Beetle. It dispersed all our worries. In a couple of hours we got our e-Golf back and, as usual with Marina, were very satisfied by the quality of her job. We also liked how the car was treated, cleaned and served. Of course, we will be back . More
by LUDABUDAEVA
Employees Worked With
May 05, 2020
Great service!Respectful and helpful staff.Expedited Great service! Respectful and helpful staff. Expedited process. We will refer family and friends for sure. Overall a smooth process, better than Great service! Respectful and helpful staff. Expedited process. We will refer family and friends for sure. Overall a smooth process, better than other dealers we have worked with. More
by CMATHEY28
May 05, 2020
So easy to communicate and work with during the selling process. The staff was courteous and very cognizant of sanitization. I never felt like I was being taken advantage of and interest rates were great! process. The staff was courteous and very cognizant of sanitization. I never felt like I was being taken advantage of and interest rates were great! More
by sjgapinski
May 04, 2020
Great Experience Everything went smoothly. My vehicle received the two recall items fixed and it was in a timely manner. Thank you. All employees that I had contact wi Everything went smoothly. My vehicle received the two recall items fixed and it was in a timely manner. Thank you. All employees that I had contact with were very professional and courteous. More
by JCALIA
Employees Worked With
May 03, 2020
Drop off was easy, they provided a shuttle service to and from home, work was done quick. Dealership seemed clean enough and had places to wash hands. from home, work was done quick. Dealership seemed clean enough and had places to wash hands. More
by ARI
Employees Worked With
Tim Luong
May 03, 2020
Excelente servicio de todo su personal gracias también al sr. Andres Garcia. El carro nos lo entregaron súper limpio y sin contratiempos GRACIAS DIRITO BROTHERS sr. Andres Garcia. El carro nos lo entregaron súper limpio y sin contratiempos GRACIAS DIRITO BROTHERS More
by SAINZ1516
Employees Worked With
May 02, 2020
Everything went very smoothly. I appreciated coming back to a full charge on my e-Golf. I will definitely be back for service next year. to a full charge on my e-Golf. I will definitely be back for service next year. More
by mshachat
May 01, 2020
Thank you! Having the pickup and drop off really made life easier during the shelter in place. I’m always happy having work done at Dirito, been a client since 2008. life easier during the shelter in place. I’m always happy having work done at Dirito, been a client since 2008. More
by TURTLE808
Employees Worked With
Marc Venturella
April 30, 2020
Overall great experience, I didn’t leave with the car I planned on buying, but got something better. Really great service. My sales representative actually listened to what I was looking for, showed me my planned on buying, but got something better. Really great service. My sales representative actually listened to what I was looking for, showed me my options. The follow up calls making sure everything is great. Truly amazing experience when buying a car made easy no stress. They show you the numbers before pressuring you to run your credit like other dealerships. Can’t complain overall really good service. Theirs a reason why this dealership has many awards for outstanding customer service. More
by MORALESMOISES123
