Dirito Brothers Walnut Creek Volkswagen

Great experience!! Buying a car can be exhausting and then add Covid! However, we had such an easy experience! Andres was so easy going from the second I called. He was SUPER knowledgeable about his cars then add Covid! However, we had such an easy experience! Andres was so easy going from the second I called. He was SUPER knowledgeable about his cars and then all the others we were looking for as well. He was honest, kind and very respectful. I can’t get over what a simple, seamless experience this was! More

Kevin did a great job. He checked us in quickly, didn’t oversell and kept us posted on the service which ran overnight. Happy 4th. oversell and kept us posted on the service which ran overnight. Happy 4th. More

Great service experience Easy service experience. Kevin was helpful in sorting out our warranty issue and did a great job keeping us informed of the warranty repair timeline. Easy service experience. Kevin was helpful in sorting out our warranty issue and did a great job keeping us informed of the warranty repair timeline. Thanks again! More

Kevin is an amazing employee. Knowledgeable, efficient, great communicator. Makes getting work done on my car bearable. Give him a raise, keep him happy. Thanks great communicator. Makes getting work done on my car bearable. Give him a raise, keep him happy. Thanks More

I came in for my 10K service & the Dirito staff was excellent. I am ready to live there I love them so much. Yes I’m moving in. excellent. I am ready to live there I love them so much. Yes I’m moving in. More

The least stressful car purchase ever! I am not a shopper and my prior experience at a dealership buying a car was super stressful. The experience at Dorito Brothers was almost fun. We sh I am not a shopper and my prior experience at a dealership buying a car was super stressful. The experience at Dorito Brothers was almost fun. We showed up near the end of their workday to test a GTI. Erin was awesome in guiding the sale. She encouraged us to test drive the car to our satisfaction. She and the rest of the sales team were patient and did not apply pressure to us even though the clock was ticking for them to go home. After all the staff was gone, Erin stayed and thoroughly instructed me in the details of all the options in the car including cinqing my phone. All in all, i would definitely encourage people to go there without hesitation. More

Routine service made easy The service team (I worked with Tim) is always helpful. They are quick to respond to questions and concerns and they make routine service visits a br The service team (I worked with Tim) is always helpful. They are quick to respond to questions and concerns and they make routine service visits a breeze. More

Good place to bring my Jetta Efficiently run dealership. Friendly, efficient staff with good communication. My issue with car play wasn't resolved and I do not think the staff sho Efficiently run dealership. Friendly, efficient staff with good communication. My issue with car play wasn't resolved and I do not think the staff should be wearing bandanas for face masks. I was seriously uncomfortable getting in my vehicle after seeing that the delivery driver was only using a bandana as a face mask. More

Kevin is friendly. My car was done in an hour when estimate was 2 hours. The waiting room was comfortable although there's a cigarette smell. estimate was 2 hours. The waiting room was comfortable although there's a cigarette smell. More

I had a great experience. Staff was friendly and helpful. I was able to use a Lyft so I could get out and not have to wait. helpful. I was able to use a Lyft so I could get out and not have to wait. More