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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,517 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,517 reviews
May 23, 2020
Marina was awesome! The best service I've ever had there. She really listened to me and helped me figure out the best (and most appropriate) service package. Thanks Marina! She really listened to me and helped me figure out the best (and most appropriate) service package. Thanks Marina! More
by adamn415
Verified CustomerEmployees Worked With
May 23, 2020
Very Impressed! My overall experience with this dealership (not just this trip) has been exceptional. I appreciate the kindness that I experienced with each of VW per My overall experience with this dealership (not just this trip) has been exceptional. I appreciate the kindness that I experienced with each of VW personnel. I would like to give a shout out to Marina for keeping me up to date with the latest updates with my car's service. More
by ASHEN92
May 23, 2020
Excellent service. 30K service. My car runs beautifully. Service rep pleasant and thoughtful. I felt very well taken care of. I give th my highest recommendation. beautifully. Service rep pleasant and thoughtful. I felt very well taken care of. I give th my highest recommendation. More
by bcheney0
May 21, 2020
Marc Venturella’s follow-through. So glad I bought my car at Dirito’s. Their service department really stands behind the VW reputation taking all the stress out of getting my car serv So glad I bought my car at Dirito’s. Their service department really stands behind the VW reputation taking all the stress out of getting my car serviced. More
by SMEYER5836
Employees Worked With
Marc Venturella
May 21, 2020
Keep up the good works guys, and thank you for being out there at these Challenging times, stay safe and healthy God Bless You all. there at these Challenging times, stay safe and healthy God Bless You all. More
by LILIBUDDS
May 20, 2020
Great car buying experience It was my first time buying a car, and they were great to work with! Very friendly, and genuine. They were patient with all of my questions and really It was my first time buying a car, and they were great to work with! Very friendly, and genuine. They were patient with all of my questions and really helpful. I left feeling like I had a good deal, and a great car. More
by annalise.pfeiffer
May 19, 2020
Clean place, professional staff, friendly atmosphere. I go back every time I need oil/service done and every time Im equally satisfied with work they do on my car. go back every time I need oil/service done and every time Im equally satisfied with work they do on my car. More
by tanja_zasadni
Employees Worked With
Tim Luong
May 19, 2020
excellent customer service I like to take my car there (Dirito Brothers) , because they give good customer service .and. Tim Loung great person.. Thank you and be safe I like to take my car there (Dirito Brothers) , because they give good customer service .and. Tim Loung great person.. Thank you and be safe More
by marortega91
Employees Worked With
Tim Luong
May 17, 2020
I was trying to avoid this survey because I was not happy with the last service call. There was adblue diesel additive spilled down the side when I picked up the car. Also they quote one service price on the with the last service call. There was adblue diesel additive spilled down the side when I picked up the car. Also they quote one service price on the website and it’s always higher once I get to the shop. Sorry but that is not awesome service. More
by TDI owner
Employees Worked With
May 17, 2020
Excellent customer service throughout. Andres explained everything. Ensure we were happy with our car. Arranged finance quickly. Ed was quick and proficient with lease details. everything. Ensure we were happy with our car. Arranged finance quickly. Ed was quick and proficient with lease details. More
by SANDRA-JACOBS
