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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,631 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,631 reviews

July 23, 2020

I was treated so kindly by every employee there and i am more than pleased with the work done on my VW. I will defiantly be a return customer in the future. Thanks Walnut Creek VW !! More

by STOPITDEBRA
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for such a nice review and 5 star rating!

July 23, 2020

Dirito Brothers is the absolute best! This is my 3rd VW and I won’t take my cars anywhere else. I highly recommend Dirito Brothers! More

by JulianneL
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow, thank you!!!

July 22, 2020

good service Always good experience w/ Dirito's service department. They make things pretty painless and explain issues well. The check up recently completed was More

by CHAUNCEYSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback! We appreciate you taking the time to write a great review.

July 22, 2020

Drop off was easy. The part I needed replaced wasn’t in stock so I had to leave it over night. Pick up took a little longer than drop off. Overall satisfied with the service provided. More

by traviscmceuen89
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jul 22, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad to hear you had a good experience with us and do apologize for the delay in being able to pick up your vehicle. Thank you for the feedback!

July 21, 2020

Shannon was very helpful and had great customer service skills. She even went out of her way to apply a loose screw on my license plate. Now that is excellent service! More

by JBHAGAVAN3
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you letting us know how well Shannon treated you and for taking the time out of your day to write her, and us, a great review!

July 21, 2020

Great Maintenance Service I had my 50K service and I am very pleased with how nice my car feels. Thank you Kevin and Shannon. See you next year! More

by VNESS_94547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear that Kevin and Shannon gave you a positive experience at Dirito Bros. It's a pleasure serving you as a customer and we look forward to seeing you at your next milestone!

July 21, 2020

Efficient and Solid Service I took my Tiguan in for its annual service for the 2nd time and it was as good as expected. Tim got me in and out and my vehicle was finished well ah More

by RYAN.GREENSPAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jul 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good, and painless, experience with Tim and the team.

July 21, 2020

Marina is a Star! ⭐️ She always is there when I need help and goes to the end to help you. I have nothing but 10’s for her and the staff at Dirito Bro’s. Walnut Creek. More

by ACEDELUXESTUDIOS
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! So happy to hear Marina went above and beyond. Also appreciate the extra star points, thank you!

July 21, 2020

Excellence in Customer Service Always the best feeling when you deal with the service and sales personnel at Dirito Brothers. They are professional and courteous and go the extra m More

by eric.throne.csr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord, Tim Luong
Jul 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for a great review! We do our best to be professional and provide a positive experience, glad to hear we did that for you.

July 20, 2020

Very responsive sales, and well managed collection process for new car. Dealer facilities are very clean and all safety precautions were well managed. All staff interactions were friendly and positive More

by SAM.SUNDERA
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Sam, happy we could provide a safe and friendly experience for you! Thanks for the great review.

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