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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,631 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,631 reviews
July 30, 2020
A Pleasurable Experience If you want to receive a great deal and honest folks, drive on into Dirito Brothers. The staff there are outstanding and always see to it that you're If you want to receive a great deal and honest folks, drive on into Dirito Brothers. The staff there are outstanding and always see to it that you're completely satisfied with their service. It's always a pleasurable experience at Dirito Brothers. More
by eric.throne.csr
Verified Customer
July 30, 2020
I love Dirito Brothers VW. Everyone is friendly and knowledge. I never have a problem that can’t be solved. I recommend them to everyone knowledge. I never have a problem that can’t be solved. I recommend them to everyone More
by smbonham54
Employees Worked With
Other Employees :
Marc Venturella, Tim Luong
July 28, 2020
Good communication Tim patiently answered all my questions. He called to let me know about some problems. The car was ready when promised. Next steps were discussed. Tim patiently answered all my questions. He called to let me know about some problems. The car was ready when promised. Next steps were discussed. More
by nancyeng
Employees Worked With
Tim Luong
July 27, 2020
Very great customer service. Gerard was very nice and made getting my new car fast and easy and for the price I wanted. Definitely will recommend this dealership. made getting my new car fast and easy and for the price I wanted. Definitely will recommend this dealership. More
by AMANDAHODEL250
July 25, 2020
A Positive Experience Nice quite and professional dealership. No lines to wait in. Polite and professional service oriented employees. The car was ready earlier than though Nice quite and professional dealership. No lines to wait in. Polite and professional service oriented employees. The car was ready earlier than thought. It was left outdoors and was pretty dirty when I picked it up. Before leaving my car for service I always detail it. I dropped it off clean and got it back dirty. Someone drove through dirty water and splashed the sides of the car. Also there were 53 miles on it when I picked it up. Radio was left where the driver was listening to it. Cruise control was on and seat was where they left it too. Reminds me of a time when a dealership commuted in a past car of mine for a week while they waited for parts. More
by xpdwheel
Employees Worked With
July 25, 2020
I really just miss having a dealership who can service me in my area. This dealership didn’t know me and it showed. I didn’t feel welcome and my service lasted longer than projected, though less service was in my area. This dealership didn’t know me and it showed. I didn’t feel welcome and my service lasted longer than projected, though less service was being done this go-round. Not impressed. More
by sjackson1980
Employees Worked With
Tim Luong
July 25, 2020
I have never experienced a more pleasant time purchasing a vehicle before. Gerard Rose was informative and helpful. Dave Dirito was a pleasure to spent time with and so helpful during the transaction. A a vehicle before. Gerard Rose was informative and helpful. Dave Dirito was a pleasure to spent time with and so helpful during the transaction. A wonderful instructor to have to learn about my new Tiguan. Extremely pleased! More
by lola.del.lago
July 24, 2020
Fantastic job. Everyone was very helpful, and my car was finished in time. Drop off and pickup were simple and convenient. Thank you for your help. finished in time. Drop off and pickup were simple and convenient. Thank you for your help. More
by BGURSKE13
July 24, 2020
trade in and purchase of new Tiguan SEL We came in to trade a 2018 Tiguan SE for a 2020 Tiguan SEL. Jim Cord was our sales associate. He was very helpful in negotiating the trade in price, a We came in to trade a 2018 Tiguan SE for a 2020 Tiguan SEL. Jim Cord was our sales associate. He was very helpful in negotiating the trade in price, and finding us the new vehicle. When we got home with the new car, we realized that it did not have third row seating. We assumed, erroneously, that all Tiguans were equipped with third row seats: that was the reason we bought the 2018 Tiguan in the first place. Jim did not know that third row seats were a must for us. He assumed that we did not need one, because we did not explicitly specify that we needed them. The new car we got was not the car we wanted. Both he and us did not sleep that night. The following morning Jim corrected the error, by finding us an SEL with third row seats. The transaction for the first car was nullified and we got the car we wanted. Jim went out of his way to make sure the error was corrected quickly, and that we got the right car. Thank you, Jim! More
by YK055
Employees Worked With
Jim Cord
July 23, 2020
Another great experience. I had another great experience with Dirito Brothers this week. It was time for my 50,000 mile servicing. They got me in on time and even got the car I had another great experience with Dirito Brothers this week. It was time for my 50,000 mile servicing. They got me in on time and even got the car back to me early. I was going to get my tires rotated but they noticed, after having done one side, that I needed new tires, so they discontinued the rotation, but didn’t charge me. Kevin is always communicative and timely. Thanks again. More
by PGSETO
Employees Worked With
