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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,631 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,631 reviews
August 28, 2020
Jim was a pleasure to work with, straight forward and honest. I told him that I wanted to get in and out, I've never purchased a car more quickly in my life. I test drove the car at 3:00 and pulled out a honest. I told him that I wanted to get in and out, I've never purchased a car more quickly in my life. I test drove the car at 3:00 and pulled out at 5:30. More
by ANDREW.P.SHERWOOD
Verified CustomerEmployees Worked With
Karen, Jim Cord
August 27, 2020
They where very nice and professional specially Marina by helping me. Fixing the problem in my jetta. Thank you Marina and everyone that make it possible helping me. Fixing the problem in my jetta. Thank you Marina and everyone that make it possible More
by Reyde77
Employees Worked With
August 27, 2020
Great service, no hassle around looking at vehicle and test drive. Most improtantly, speed of processing paperwork and running through car delivery was top class test drive. Most improtantly, speed of processing paperwork and running through car delivery was top class More
by denis.mccarthy14
Employees Worked With
David Dirito
August 27, 2020
Prompt and polite. Safety measures in place. Kevin offered me several options for service and even repaired a side view mirror himself in about a minutes time. offered me several options for service and even repaired a side view mirror himself in about a minutes time. More
by JLKNADLE
Employees Worked With
August 26, 2020
Appointments made and kept on time. Courteous and understanding sales process. Test drives conducted with no issues. Trade in valuation and final contract pricing discussed and resolved within minu understanding sales process. Test drives conducted with no issues. Trade in valuation and final contract pricing discussed and resolved within minutes. No issues or problems to report. More
by hharmon
Employees Worked With
Ron Simi
August 26, 2020
I have 2010 Volkswagen Eos with a new clutch and rebuilt engine and transmission, (6,000 miles ago). I came in to check on transmission noise and lurching issues, and was given a minimum of explanation engine and transmission, (6,000 miles ago). I came in to check on transmission noise and lurching issues, and was given a minimum of explanation about your recommended $7,800 total replacement estimate. I was brushed off when asked if there were any less expensive options than a new transmission in a 130,000 mile, 10-year-old car worth no more than $7000, AFTER tranny replacement. Basically, for all intents and purposes I was told my car was totaled, and sent on my way. There are rebuilt and used options on transmissions, but I was told Dirito would have nothing to do with that--it was new or nothing. I asked if we could change the fluid to see if that would help, and was told that would be $500 (it has been quoted to me at $225 to $350 at other very reputable shops in Concord and Walnut Creek). I am retired and live on a very limited fixed income. I drive about 5,000 miles a year, if that. I can't see paying $1.50 a mile over the next year for a new transmission that will likely last another 95,000 miles and 20 years beyond my needs--it doesn't make economic sense. I can buy a used, 65K mile old trans with a 6,000 mile warranty for $900, and installation will be another $1,500. I can buy a rebuilt tranny for $2000 with a much longer warranty. To be a resource I find useful to my needs, I need a service partner that will work with me to dramatically lower the cost of this, and I am finding that elsewhere. I am a big fan of Audis and VWs (my last car was an Audi TTS). I didn't plan on keeping the EOS for more than another year, and was then planning on buying a Golf GTI or R. I regret saying that I can't possibly see it coming from Dirito Bros. given the lack of care, service, and flexibility. It has NOT been a good experience. You asked; there you go. More
by GDAMarin
August 25, 2020
Marina went out of her way to help me with a safety issue. She is kind and considerate. She will now be my 'go to' person. Many thanks issue. She is kind and considerate. She will now be my 'go to' person. Many thanks More
by JUDIEANNB
Employees Worked With
August 25, 2020
Was there for over 4.5 hours for my 75,000Not many Was there for over 4.5 hours for my 75,000 Not many people but lots of mechanics floating around...I don’t understand...I’m a senior and shouldn’t ha Was there for over 4.5 hours for my 75,000 Not many people but lots of mechanics floating around...I don’t understand...I’m a senior and shouldn’t have to wait so long... I want dirito bros. to earn my trust again... your move, dirito bros.... will upgrade my rating AFTER I hear from senior staff...!!! More
by Drewpy68
August 24, 2020
I love Dirito Brothers - I have worked with Ron Simi for over a decade now and keep coming back to renew my lease over and over! He now gets me in and out in 90 minutes, remembers what I want in a car, comm over a decade now and keep coming back to renew my lease over and over! He now gets me in and out in 90 minutes, remembers what I want in a car, communicates before I come in to lessen the amount of time in the office. I am a customer for life! More
by readausten
Employees Worked With
