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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,630 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,630 reviews

September 09, 2020

I have purchased a few vehicles from Dirito Brothers and have been pleased with the sales and service department. My latest purchase was no exception. There were some minor issues with the vehicle I purchas More

by DarkDragonFly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We're glad we could get everything worked out and that you left with a car that was as it should be. Thank you very much for the recommendation and nice review!

September 07, 2020

Fast and easy! I enjoyed their service. The sales rep handling my deal was very courteous and friendly to me and my friends. Nice job! 5/5 would recommend. More

by Ben B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful to hear! Thanks for taking the time to write such a positive review!

September 06, 2020

Three years ago I leased my first car with Gus and of course when it came time for my upgrade he was the man to go to! He makes the process fun and smooth. Thanks to Gus and the whole team at Dirito Brot More

by Natasha.noelani89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

That's great to hear! Gus sure has a lot of happy customers. We're happy you chose him and Dirito Bros for your latest vehicle!

September 05, 2020

They have it together at this dealership. Always a good experience. Kevin is professional and knowledgeable. By far exceeds other VW dealerships in the area. More

by Tito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Tito! Always nice to have you. We appreciate you letting us know what a great job Kevin did!

September 05, 2020

Big Thank You to all at Dorito Brothers Volkswagen, especially John Benetiz. I got a great car at a more than fair price and the best service. More

by Lucilu'swheels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed your experience with John and the team. Great to hear you got a good deal!

September 03, 2020

The whole experience was amazing. From calling to have a car ready to drive, completely cleaned prior to my arrival, to the easy online paperwork and quick financing I was in and out in 2 hours! I felt very More

by jana.humplik
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi Jana, We're so happy that you had such a positive, easy and most importantly, safe experience at Dirito Brothers. Thank you for the great review, we hope you enjoy your new VW!

September 01, 2020

I'm extremely satisfied with the customer service and and the work done on my Tiguan. Everything looked good and the service was completed ahead of schedule. My only complaint is the price. $40 for tire rota More

by MARCKBANAGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to hear that you received great service in a timely fashion. Thank you for the positive review!

September 01, 2020

Everything was good except the price which is way more higher than other Vw dealers. This was my first time here, very good customer service, but the price for a oil change was higher than other places! More

by AM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Sep 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to hear your experience was good and thank you for your feedback regarding pricing.

September 01, 2020

I knew Shopping for a new vehicle during the pandemic would require communication - email, text, and phone. Jim was extremely responsive to my questions and his willingness to negotiate on my behalf led More

by kyanamura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Sep 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Jim and that he was so communicative. Thank you and enjoy your new Tiguan!

September 01, 2020

Always had great service at Diritos Brothers. Tim was a fantastic help on Saturday. Will continue to have my car service at Dirito Brothers Thanks, More

by DMAPLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Sep 03, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

That's what we like to hear! We are happy to know that Tim did such a great job and we enjoy serving you as our customer. Thank you!

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