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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,630 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,630 reviews

September 26, 2020

Professional, friendly service! If they don’t get it right the first time,, they make sure it is done right the second time! Thanks for the extra attention. More

by MICKEORM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad we could give you accurate service and care, thank you for your patience. And thank you for the nice review!

September 24, 2020

Very helpful and excellent work done. I was very happy with everything. They took great care of my car and the entire staff was very nice. More

by CARRILLOJOSEDEJESUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Sep 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

That's what we like to hear! Thank you for letting us know how well your experience went, and for taking the time to write a nice review.

September 24, 2020

All was good. My service advisor was very nice and helpful. I was just a little Disappointed my car was not washed after and had ash all over as when I had dropped it off it had just been washed and More

by MICHAEL_DIGIROLAMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Sep 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear your service was satisfactory, but we do apologize for missing the car wash. We appreciate this feedback so we can continue to improve our services. Thank you!

September 24, 2020

Have always had excellent courteous, friendly and professional experience at Walnut Creek VW. Highly recommend Gerard, who in effect has sold us our Atlas, on two separate occasions. Service has alwa More

by JPWADE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Go Gerard! Thank you so much for letting us know how your experience went, both times! We truly appreciate you as a continued customer.

September 23, 2020

Kevin is my manhe helped me for almost 20 Kevin is my man he helped me for almost 20 years excellent service lyft gave me a ride to the house and picked me up also Hermann Kelber More

by bavaria1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Kevin is THE man! And we appreciate your continued patronage, Hermann, thank you!

September 23, 2020

Gus “the bus” at Dirito Brothers VW was amazing! Dirito Brothers delivered and that’s why our family has done business with them for years! More

by astan
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Nice Photo! We're happy to have you has a continued customer, Thank you so much for the kind words for Gus!

September 22, 2020

The service provided by Kevin was thorough and timely. He informed me of upcoming maintenance and the condition of my tires. I am very pleased with the service at Dirito Brothers in Walnut Creek More

by GLANCE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Great! We're happy to hear that Kevin took such good care of you and your car. Thank you for the great review!

September 22, 2020

Great experience with Dirito Brothers Walnut Creek! The customer service during the purchase process with Jim was awesome and also the post-sale service. Definitely a great dealer. More

by AllanY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord, Tim Luong
Sep 22, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to hear our team was able to serve you and demonstrate how we do business here. Thank you for the kind words for Jim!

September 20, 2020

I came to this dealership and I told Jim exactly what I wanted and he was really helpful. Also, the clerk who work at the finance was really helpful. Thank you so much Dirito Brothers for the best service More

by MNA.ALOMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Sep 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow, best service ever! That's truly great to hear. Glad to hear Jim and the team made your experience so positive. Thank you for a great review!

September 20, 2020

Great experience Great experience Great experience Great experience Great experience great people yes yes yes yes yes yes purple red purple red red red red More

by CAROLENADING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you had a great experience! Thanks for the 5-star review!

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