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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,629 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,629 reviews
October 15, 2020
Service service agent Kevin was very courteous and explained the necessary recall and repair tasks to me. He also arranged the loaner car for me from the local car rental in a very smooth and efficie explained the necessary recall and repair tasks to me. He also arranged the loaner car for me from the local car rental in a very smooth and efficient manner company. Being able to communicate by text was also useful and convenient. More
by ALANANDA0208
Verified CustomerEmployees Worked With
October 15, 2020
You always take care of me and do a stellar job. You let me know up front what you'll be working on, the estimated cost (and if there's anything additional you need to work on, you let me know!) as well as me know up front what you'll be working on, the estimated cost (and if there's anything additional you need to work on, you let me know!) as well as offer up discounts when available. I keep coming back to you again and again because I know I'm in good and reputable hands! More
by SAINTRYNO
Employees Worked With
October 14, 2020
I came in with a flat tire and Marina worked me into the schedule and I got a new tire and warranty covered the damaged one. It was quick and I was back on the road. Thanks!!! schedule and I got a new tire and warranty covered the damaged one. It was quick and I was back on the road. Thanks!!! More
by ENEUFELDT
Employees Worked With
October 14, 2020
The service experience was on time , pleasant and completed successfully. I was kept informed throughout the appointment as to what was being done . I highly recommend Dirito Brothers. completed successfully. I was kept informed throughout the appointment as to what was being done . I highly recommend Dirito Brothers. More
by Scorpion5
Employees Worked With
October 10, 2020
Service done on time as promised, Lift provided for drop off and pick up, great service! Both service and sales provided good support and explained what’s being done. off and pick up, great service! Both service and sales provided good support and explained what’s being done. More
by zlatarev
Employees Worked With
October 09, 2020
Unfortunate that I purchased my 2021 Atlas about 3 weeks ago and it’s already been back in service three times. And I’m still awaiting parts so it will have to go back to service when my parts arrive. I don ago and it’s already been back in service three times. And I’m still awaiting parts so it will have to go back to service when my parts arrive. I don’t have an ETA for the two major parts I’m waiting for. More
by RAYMOND LEJANO
Employees Worked With
Tim Luong
October 07, 2020
Scheduling an appointment was easily done. Service people were pleasant and performed all necessary service. Transportation to and from home was provided and arranged through Lyft and it was timely. people were pleasant and performed all necessary service. Transportation to and from home was provided and arranged through Lyft and it was timely. More
by LIPLIPPI
Employees Worked With
October 07, 2020
My wait time for an oil change was very extensive, people came after me for car service , and left before me. I arrived at 8:15 am, did not leave until almost noon. Repair tech did NOT consult with me regard came after me for car service , and left before me. I arrived at 8:15 am, did not leave until almost noon. Repair tech did NOT consult with me regarding nail in my tire. I later read it on my receipt, I felt this was dangerous and unprofessional. Person who did intake was decent, he did state he would talk with Tech. More
by Lavernerice925
October 07, 2020
Gus made sure we had a good car buying experience and was very patient with us. He got us exactly what we were looking for! Thank you Dirito Brothers VW!!! very patient with us. He got us exactly what we were looking for! Thank you Dirito Brothers VW!!! More
by Mlkephart
Employees Worked With
October 06, 2020
I am Super happy with my new 2020 VW Golf! Excellent experience at Dirito Brothers. Very easy, no nonsense, Covid-safe buying experience. Highly recommended! experience at Dirito Brothers. Very easy, no nonsense, Covid-safe buying experience. Highly recommended! More
by lisamarietowles
Employees Worked With
