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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,629 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,629 reviews

October 28, 2020

Down to earth and personable sales associate. We felt well taken care of and treated kindly and fairly. Very happy with our new SUV for our family! More

by KCHARM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! We're happy to hear you are enjoying your new VW and that the Dirito Bros. team was helpful and took care of you. Thanks for the great review!

October 26, 2020

Dirito Brothers made the whole car leasing experience a breeze. Their employees are friendly, courteous, helpful and professional. David Dirito helped me select a car that fit my budget and Kyle Ritula ma More

by LACOLAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Ritola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank You! We love to hear when our customers are happy and appreciate you taking the time to let us know how great Kyle, David and the team were!

October 26, 2020

Fabulous service from Marina. My Golf was ready quickly and the service cost was exactly as quoted. I have been very impressed with the team at Dirito Brothers since buying the car a year ago. More

by CAMERON.NADEAU
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

That's what we like to hear! Thank you for letting us know how well Marina treated you, and how accurate the quote was. We look forward to serving you in the future!

October 25, 2020

Made it easy to use a rental while I waited 4 days for my car to be repaired. Great customer service and communication throughout the process. More

by ANN Moitra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback! We're always happy to hear that things went easily and that you are satisfied with our level of service.

October 24, 2020

Service - on time, completed faster than expected, and the overall welcome is friendly - explaining service options and answering any questions have been graciously answered. Thank you. More

by kwmail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're glad to hear that you had a good experience and that things went smoothly. Thanks for the great review!

October 24, 2020

Great service , especially the women who checked me in at service and helped me get new tires as well. Thank you for great service ! Erin More

by ERINFBAUER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear! Thank you for letting us know how helpful our team was, we're happy that you're happy!

October 23, 2020

We have bought three cars at Dorito Bros and Erin has treated very well. Kevin in the service department has also been great with our needs. Thank you! Hector More

by SIMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow, three cars! Thank you for your continued support. We're happy to hear that Erin and Kevin have done such a nice job helping you out and we appreciate the positive feedback.

October 23, 2020

I made an appointment in advance by phone, but when I came in they did not have a record of the appointment. But they were courteous and still fit me in. They used to wash the car, but it’s no longer o More

by YGOLDER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
October 22, 2020

Service done in a timely member. Friendly staff and pleasant to work with. Only negative part is that the service writer is never there when I pick up the vehicle More

by Justin Null
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Oct 26, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to hear your overall experience was a good one! Thank you for the feedback on having the service writer present at pickup, we will take this information to help us improve our services. We appreciate you taking the time to write a nice review!

October 20, 2020

The service writer was polite,but he did not ask if I wanted the scheduled service he just put on the invoice that I refused it. I did not even know there was a scheduled service. I came in for a oil ch More

by patchess
Recommend Dealer
Yes
Employees Worked With
Tim Luong
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