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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,630 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,630 reviews

November 18, 2020

Super fast service. Follow up next day. Great service. We went to get a replacement of the wiper arm. Personnel got it without me needing to pay. More

by AGUZMANBENTLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Nov 20, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear! We're happy to hear you were well taken care of, thank you!

November 16, 2020

Painless and hassle-free car buying experience! I would definitely plan to buy from Dirito Brothers again. Only improvement: I would like to see Dirito Bros. more actively involved in the community, espe More

by ONDINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for this feedback! It is always nice to hear ideas from our customers as we are always looking for ways to contribute to our community. Thank you for letting us know how well your experience with Erin went, too!

November 15, 2020

Erin is great to work with! We have always been happy with her help; she is helpful and professional and not pushy. Highly recommend her. More

by ELLEN.LONDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Erin is at it again! We're happy to hear you had such a good experience with her. Thank you for sharing!

November 14, 2020

My experience at this dealership was the best I’ve ever had. Extremely professional friendly made my buying experience simple I will continue to come back to your place for each and every vehicle from here More

by JESSECANTERO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nanika Orgil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord, Tim Luong
Nov 20, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you Jesse! We appreciate the kind words and look forward to helping you out next time. Enjoy your new VW!

November 14, 2020

I had a excellent experience at Dirito Brothers service department. I would definitely recommended to have you vehicle service here, if you need your vehicle service. More

by MCARM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! We're so happy to know that you had a good experience. Thank you for the recommendation!

November 12, 2020

Kevin is always helpful and professional. I love this dealership and go out of my way to come here. Kevin keeps me updated on my cars status. More

by Tito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

We appreciate you making the trek to come see Kevin and the team. Thank you for taking more time to write a nice review!

November 12, 2020

KEVEN Was very helpful and professional. he answered my questions and called me once the part arrived and called me the next day to tell my the work was done. More

by GFJF8175
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear! We appreciate your patience while we ordered the part and are glad that Kevin and Andres took good care of you. Thank you for the nice review!

November 11, 2020

For the 3rd time this year, I've had to bring my 2019 Beetle back for something that you all did to my car. Your attention to detail is severely lacking. This time was a loose oil cap that caused my enti More

by ssavino0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Luong
November 10, 2020

Both Ron and Ed were very helpful. They answered every question I had and made sure that I was comfortable throughout the entire process! It was a really great first buying experience for me! More

by mallorycross6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Miller
Nov 13, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

Congrats! We're happy to know that Ed and Ron made your first car buying experience a positive one. We hope you enjoy your new VW and we look forward to serving you in the future. Thank you!

November 08, 2020

Nice and easy. Lucky to find a used car with only 500 miles. John was very helpful in providing description and photos from his phone More

by wnsrx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Dirito Brothers Walnut Creek Volkswagen responded

That is lucky! We're happy to hear that John took good care of you and made it work with minimal interaction. Thanks for the nice review!

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