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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,630 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,630 reviews
November 26, 2020
Gus the Bus and Sterling went above and beyond for us. We were more than satisfied with the sale and following service. Thanks Dirito Bros! were more than satisfied with the sale and following service. Thanks Dirito Bros! More
by Ian.laura.leonard
November 25, 2020
Gus was great and so helpful. Overall process was easy and transparent. I would go back if i need another car in the future. Thanks! and transparent. I would go back if i need another car in the future. Thanks! More
by Tclark40
Employees Worked With
November 25, 2020
In the 5 years I’ve been coming here I’ve never really felt welcomed. I’ve never been offered a courtesy vehicle and just always feel like I’m getting subpar customer service from the service providers. W felt welcomed. I’ve never been offered a courtesy vehicle and just always feel like I’m getting subpar customer service from the service providers. Whether I would have to pay for a courtesy vehicle or not it would be nice to have been offered one as a courtesy, especially since my car ALWAYS TAKES THE ENTIRE DAY. I always see the same two people, I’m not sure if they just don’t like me from a previous service but every timeI have to come to here I regret it. I continued to come here because it was conveniently located near my work and hoped that my experiences would get better. The work done on my car is fine, and there’s a really nice older gentlemen that greets me when I drop my car off but I always feel like I’m being looked down upon when I’m in the office. Maybe it’s just me but I think I will be having my services done in Oakland in the future. I just don’t feel comfortable here and don’t wish to be contacted any longer. More
by MECCA
Verified CustomerNovember 25, 2020
Excellent service as always! Thank you Tim and Shannon! It was also great for the GM Kyle to stop by and ask how Am I doing. Happy Thanksgiving all! It was also great for the GM Kyle to stop by and ask how Am I doing. Happy Thanksgiving all! More
by GURKAN SUEL
Employees Worked With
Other Employees :
Tim Luong
November 24, 2020
Kevin and all of the other service people were excellent as always. Kudos to Dirito for having such a friendly and efficient staff. Also I appreciate Ron Simi, David Dirito for their help with our new veh as always. Kudos to Dirito for having such a friendly and efficient staff. Also I appreciate Ron Simi, David Dirito for their help with our new vehicle purchases the last 25 years!! More
by robertstaples
Employees Worked With
November 22, 2020
Thanks to parts department too. Top notch service technician/mechanic. I will stay away from tree in front of my house. Thanks dirito brothers, Paul Overfield technician/mechanic. I will stay away from tree in front of my house. Thanks dirito brothers, Paul Overfield More
by OBUDS
Employees Worked With
Other Employees :
Mechanic is the best and I appreciate the service
November 21, 2020
We used online express shopping to buy the new car. Because we did our research and know the model and year we want, and also with previous experience with Volkswagen, we are confidence with our choice Because we did our research and know the model and year we want, and also with previous experience with Volkswagen, we are confidence with our choice even without seeing the car in person. Price and finance term were all communicated online and through the phone. We are fortunate to work with Gus, who is very knowledgeable and work through's customer perspective, which makes the process stress-free. But buying a car without seeing it in person still require a leap of faith. Gus assured me that the car is in perfect condition. So we make the jump, ordered online and had the car delivered to us. Gus delivered the car in perfect condition! Reflect on the whole process, the online buying process is actually quite enjoyable. More
by Jeffrey90
Employees Worked With
November 20, 2020
they are friendly, responsive, patient, quick to response. price is high though. facility is clean, availability is good. don't like this survey, why forced to have 25 words? response. price is high though. facility is clean, availability is good. don't like this survey, why forced to have 25 words? More
by LYU3_99
November 20, 2020
service was great and friendly people all round from sales to finance. I had a wonderful experience. glad to have chosen ditito vw. looking forward to doing business with you in the future sales to finance. I had a wonderful experience. glad to have chosen ditito vw. looking forward to doing business with you in the future More
by TRINLAYNORBU84
Employees Worked With
Karen, Jim Cord
November 19, 2020
Everybody was awesome. Especially Shannon in service and Jeff in sales. They treated me with respect and kindness after my tire exploded on the highway. Very scary Jeff in sales. They treated me with respect and kindness after my tire exploded on the highway. Very scary More
by ROSENMOM2002
