Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,630 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,630 reviews
December 23, 2020
Although my service is not complete(part ordered) I was very satisfied with the prompt and courteous service from the Dirito Brothers service department. i am looking forward to next week when the work wil very satisfied with the prompt and courteous service from the Dirito Brothers service department. i am looking forward to next week when the work will get done. More
by VV
Verified Customer
December 22, 2020
Always a great experience when visiting Walnut Creek VW. A+ customer service. Very respectful and helpful. Thank you. happy holidays and a happy new year A+ customer service. Very respectful and helpful. Thank you. happy holidays and a happy new year More
by MIKEREIS11
Employees Worked With
December 22, 2020
Marina did a great job with communicating with me on the status of my repair. From texts to direct calls, she was very responsive and always friendly status of my repair. From texts to direct calls, she was very responsive and always friendly More
by NGUYENBEE
Employees Worked With
December 21, 2020
Thank you Ron S. is amazing, he listens and knows exactly what I want and brings out the perfect car! Thank you Ron and Dirito Brothers. what I want and brings out the perfect car! Thank you Ron and Dirito Brothers. More
by tfinato
December 20, 2020
Marina was very helpful and informative about the service my car was going to receive, they were able to a ride for me to get to work my car was going to receive, they were able to a ride for me to get to work More
by CHUYSAENZ
Employees Worked With
December 19, 2020
On 12/18/20, Friday, I had my 70k service for my 2017 Golf and I, also, purchased 2 Michelin tires. Kevin Hubert made sure the tires were ordered on a timely basis to arrive for my 70k service. Prior t Golf and I, also, purchased 2 Michelin tires. Kevin Hubert made sure the tires were ordered on a timely basis to arrive for my 70k service. Prior to my 70k service, Kevin reviewed my car's maintenance history so he would know what I may or may not need for my 70k service. Kevin took excellent care of me and my car and the service was finished earlier than expected. Kevin has always been professional, friendly, caring, highly-skilled, he communicates well, and he is very easy to work with. I very much appreciate Kevin and he is an asset to DB. I will only have my car serviced at Dirito Brothers. Thanks very much, Kevin, and Shannon. Susanne More
by SGALLORUN
December 17, 2020
Fast and efficient as well as courteous. I’m not sure why it needs to be 25 words, when I said it in in seven!! Thank you. it needs to be 25 words, when I said it in in seven!! Thank you. More
by wendy20
December 16, 2020
Ron Simi & everyone else who works at this dealership are all phenomenal. Normally I don’t like going to dealerships because it feels very pushy in nature. I scheduled to view a VW Jetta with Ron & he was ex all phenomenal. Normally I don’t like going to dealerships because it feels very pushy in nature. I scheduled to view a VW Jetta with Ron & he was extremely polite, didn’t push me to buy, and let me just make the decision on my own. I would recommend them to all my friends. I drove all the way from Sacramento just to come to this dealership. Thank you guys! More
by michaela
Employees Worked With
December 15, 2020
Easy in, easy out. Awesome shuttle service home and back by Lyft. Car was done in reasonable time. Another great experience at Dirito Bros. VW service. by Lyft. Car was done in reasonable time. Another great experience at Dirito Bros. VW service. More
by Russ65
Employees Worked With
Tim Luong
December 13, 2020
Andres and Karen were great. They were helpful, kind, and got me in and out as quickly as they could. I would recommend the Dealer to friends and family. and got me in and out as quickly as they could. I would recommend the Dealer to friends and family. More
by christopher28
Employees Worked With
