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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,631 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,631 reviews

January 25, 2021

We had a great experience working with Erin. She was willing to help me out with whatever crazy idea we came up with. Thank you! More

by GUNNERSBURY400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

What a team player! We're happy to hear than Erin was up for anything and made your experience a positive one, Thank you!

January 24, 2021

Tim Luong took the time to understand and work through a warranty item with my TDI, confirmed with his supervisor and followed through to assure the work was performed. More

by LINUSFARIAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We're so glad to hear that Tim took the time to make sure everything was covered and accounted for. Thank you for letting us know what a great job he did!

Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

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January 24, 2021

Tim was very helpful and helped with everything that needed to be done to my Volkswagen Touareg. I am definitely satisfied with the work that was done More

by ROYALSTARRNESS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We are happy that you're happy! Thank you for sharing.

January 23, 2021

They were able to provide me options, and got my repair done significantly quicker than was estimated. The team was all professional and courteous. I would return again. More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience.

January 18, 2021

Overall we had a very good buying experience with Gus. The process was transparent and Gus listened to our needs. He presented options based on our family needs and didn’t apply any real pressure. He want More

by Ez814
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Cord
Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Gus the Bus does it again! We are happy to hear he took such good care of you, thank you for taking the time to let us know!

January 17, 2021

The staff is always professional and super to work with. They deliver on time, are clear, thorough. They are accomodating and helpful and considerate of clients time. More

by DIANERYANADAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! This is what we aim for. Thank you for letting us know!

January 16, 2021

No pressure to buy. Eager to answer questions, thoroughly. Got us a better interest rate than our own bank! Will definitely be referring family and friends. Thank you Gus and Dirito Brothers VW. More

by madelsocorrohr70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Gus and the team.

January 16, 2021

Tim was very professional, very friendly and helpful! Hope to get him the next time again. I had to unfortunately wait for some parts to come from the east coast, he kept me up to date. More

by h.noll
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks for the positive feedback! We're always happy to hear good things from our customers.

January 16, 2021

People were very nice, efficient service. Facilities were clean. Appointment was easy to make and nice reminders. Car wasn’t washed when it was returned. More

by debbiebarbershop
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We're happy to hear that you were satisfied with your service and found our system easy to use. Thank you!

January 15, 2021

The staff here are kind and courteous. Also helpful. They couldn’t be nicer nor more professional. They answer absolutely any questions I have. Great service. More

by ADELEEWERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is what we like to hear! We are happy to know that you had such a good experience.

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