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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,632 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,632 reviews

March 19, 2021

Service was great a d the young woman in the cashiers office were professional, courteous, and very pleasant. I will be sure to return for future service needs. I will not, however, use Lyft-courtesy More

by LOUISEANNFOGGIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to hear you had such a positive experience with us, though we are dismayed to hear about the subpar Lyft experience. We appreciate you taking the time to give us some good feedback!

March 19, 2021

You so much you guys it excellent service for the first time for my service I really appreciate you guys positivity Customer service was great would recommend you guys for a purchase for service to anyoneT More

by MONISHASTURGIS
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Mar 24, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you, Monisha! It was a pleasure to serve you and we hope to help out some of your family in the future!

March 19, 2021

I enjoy working with the people at Dirito Brothers in Walnut Creek. They do a great job of making me feel comfortable about any work needing to be completed. I feel good about my experience and the sta More

by Scott Alstad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thanks Scott! We enjoy working with you as well. We appreciate the positive feedback and look forward to the next time!

March 17, 2021

Always a good experience when we go into the dealership. Tim is usually the one that gets me checked in, he is always kind and keeps me updated on the status of my vehicle. More

by HJSEBARBA
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Mar 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is what we like to hear! We are glad to know that Tim always provides excellent service and communication. Thank you for the kind words!

March 17, 2021

Gus was great to work with, very personable, made me feel very comfortable and welcome.as was the whole Dirito Brothers Team! I have owned 49 cars, bought them all across the country, this was one of the be More

by mcsmith1224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Rosen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow, 49 cars! We hope to help you with the big 5-0! Great to hear that Gus, Ed and the team took such good care of you. Thank you!

March 17, 2021

We had a great experience ar Dirito Bros. Quick effiicent deal and no BS. Good price and value and very friendly folks, all the staff we interacted with. More

by ccziegler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! We aim for transparent and fair service, so we are glad to hear that is exactly what you received. Thank you for the positive feedback!

March 16, 2021

Great service. Reminded me about something I forgot to ask for, so I didn't have to worry about it not getting done and having to go back again. More

by stolva.stb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Luong
Mar 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to hear that your needs were anticipated and taken care of. Thank you for letting us know, we appreciate you taking the time to write a positive review.

March 15, 2021

We arrived with a vehicle in mind, and Gus assisted us right away. He had us test drive several vehicles and made great suggestions to ensure we got exactly what we needed! Beyond happy with the service a More

by Peskofam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Awesome! We are delighted to hear you had a great experience with Gus. Enjoy your new VW!

March 14, 2021

Sean was my contact. He is open and friendly, listened to why I brought my car in and explained in a straight forward manner the process his end. He answered all of my questions and gave me an approximat More

by CORLANI8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Mar 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to hear that Sean demonstrated our values for excellent customer service! Thank you for sharing this positive feedback.

March 13, 2021

Exceptional service!! My needs were met with Patience on Exceptional service!! My needs were met with Patience on selecting my vehicle, no hassle and communication was phenomenal!! Tlc was given, don’t go More

by STIPLING72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow, thank you for that glowing recommendation! We appreciate you taking the time to write such a nice review, thank you!

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