Dirito Brothers Walnut Creek Volkswagen

John was great, I really appreciated his no hassle approach so I could take a day to think about my purchase, which is what ultimately led me to coming back to buy the car. And John came in on his da approach so I could take a day to think about my purchase, which is what ultimately led me to coming back to buy the car. And John came in on his day off to complete the sale, which I really appreciated. This was easily the most relaxing and easy car buying experience I've had thus far. More

Marina was very pleasant and efficient to work with. The turn around on the service was quick and thorough! Will continue service at Doritos! Thanks! turn around on the service was quick and thorough! Will continue service at Doritos! Thanks! More

Marina has been my service advisor for over a decade. She is awesome! I have had nothing short of stellar interaction and completion of service provided for my many Volkswagens over the years. My 2005 Touare is awesome! I have had nothing short of stellar interaction and completion of service provided for my many Volkswagens over the years. My 2005 Touareg V8 which had major service completed including a full front end suspension re-fresh bushing appointment was completed with just a few minor issues. That is why I did not give a complete 5 star rating. When I picked up the vehicle, I noticed what looked like coolant that had dripped all down the passenger door. Not good. In addition, when I popped open the hood oil had not been cleaned from the timing covers. It doesn't take long for the Tech to clean the area, and for spending over 5k in service, the customer should receive all mess cleaned properly. Overall this why I did not give my service appointment 5 stars. Marina deserved 5 stars, however the tech deserved 4 stars. Thank you for taking the time to read this message Volkswagen! Also for ensuring best practices in the future. Bryan & Megan Mauroner A Volkswagen family More

Great customer service, fast, super helpful. Kevin (and I think Marina?) were both friendly and speedy with the service. Dropped my car off at around 8am and had it back before lunch. Thanks! think Marina?) were both friendly and speedy with the service. Dropped my car off at around 8am and had it back before lunch. Thanks! More

Better Than Most Dealers! The ONLY thing I would change is the fact the THIS Review is FORCING me to write At Least 25 Words before the system will allow me to Submit it. This is Still America, and we shou is the fact the THIS Review is FORCING me to write At Least 25 Words before the system will allow me to Submit it. This is Still America, and we should NOT be forced to write a Minimum number of words just to submit a review! More

David was extremely helpful and communicative throughout the whole process. He went out of his way to help me find the perfect car and was very patient with my dad and I. I really appreciate everything Davi the whole process. He went out of his way to help me find the perfect car and was very patient with my dad and I. I really appreciate everything David and the dealership did for us! More

This was the easiest car buying experience of my life. 'Gus the Bus' and Jeff Rosen were upfront, honest, and most of all, they didn't play games. I let them know the model and trim I was looking for via 'Gus the Bus' and Jeff Rosen were upfront, honest, and most of all, they didn't play games. I let them know the model and trim I was looking for via their website, we emailed back and forth a few times, and had a good deal on the table in under an hour...all upfront and in writing. I did all of the pre-purchase paperwork and cred app from my home and then made an appointment to come into the dealership and sign the final papers. Once we arrived, we were greeted by Gus and welcomed in. I had one final question on my lease return before finalizing my new purchase and they were gracious and quick in addressing it. We were in and out of the dealership in about 60 minutes and would have been out in much less time if there wasn't another customer already in the finance office when we arrived. Can't beat that. They have made a customer for life and I highly recommend you give Gus a call if you are in the market for a new VW! More

Awesome “first car purchase” experience with Gus & the rest of the Walnut Creek Volkswagen crew! Thanks again for all of your help / knowledge that you shared with me! rest of the Walnut Creek Volkswagen crew! Thanks again for all of your help / knowledge that you shared with me! More

Tim was extremely patient and hard working in a getting this accomplished. I really appreciate his communication and reliability. Please keep up the great work! Thanks Dan Garig this accomplished. I really appreciate his communication and reliability. Please keep up the great work! Thanks Dan Garig More

Efficient, convenient. Good communication throughout the service. Easy drop off process in the early mornings. Very pleased with the process and will be returning in the future service. Easy drop off process in the early mornings. Very pleased with the process and will be returning in the future More