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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,633 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,633 reviews

April 13, 2021

Excellent service by all. Marina was amazing and efficient. Ron put me in good hands! Everything went smooth and easy. I would highly recommend Dirito brothers. Top notch organization! More

by AnnAffinito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience and appreciate your recommendation. Thank you for the positive feedback for Marina, Ron and the team!

April 13, 2021

The customer service was outstanding. Gus was obviously educated on the cars which made my search that much easier. This place was awesome! You should definitely come here :) More

by Syldia321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wow, thanks for the glowing recommendation! We are glad to hear Gus provided some expert advice to help you find your new VW. Thanks for the positive feedback!

April 12, 2021

When we called Ron was able to answer all our questions right away. The truck was ready to test drive when we got there. Great More

by KCAMACHO123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Simi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Wonderful! Thank you for letting us know how helpful and prompt Ron was in helping you with your truck. We appreciate you taking the time to write a positive review, thank you!

April 12, 2021

When I called Dirito Brothers in Walnut Creek, they had picked up quickly. I had very cheerful greeting and Augusto Davila was very helpful in answering my question on the phone and when me and my father h More

by Yara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erin Scordelis Scripillit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great to hear! We are happy to know that Gus made your car buying experience such a pleasant one, thank you!

April 12, 2021

I really appreciate you helping me. I loved the car and these guys are professional, respectful and above all I love their customers service. I definitely recommend them More

by Nesar.paienda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Gus and the team. Thank you for the positive feedback.

April 10, 2021

Kevin is greathe is helping me now for many yearskeep Kevin is great he is helping me now for many years keep up the good work Kevin he always is professional and he always calls me back when i leave More

by bavaria1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Way to go Kevin! We are delighted to hear that you have been getting great service from Kevin consistently. Thank you for sharing!

April 08, 2021

Friendly, helpful and knowledgeable Service consultant. He answered all my questions, contacted me when the vehicle is ready and called me back to answer my question after I have picked up my car. More

by ALVIABEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Communication during service is key! We appreciate the positive feedback for Sean, thank you!

April 08, 2021

Jim Cord was a great guide and made a wonderful experience for us as a new customer of Passat. He knows how to make customers feel good about their choice and find the best option according to thei More

by PADIDEH.KZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

This is great news! We're so happy to know that you had a good experience with Jim and that he helped you feel confident in your decision. Enjoy your new Passat!

April 08, 2021

Sean was great to work with. He took all my concerns down and everything was fixed within a couple of hours. Great service all around. More

by bsamoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 15, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for letting us know that Sean was professional, accurate and timely. We appreciate the positive feedback.

April 08, 2021

Sean was helpful and knowledgeable. He listened and was able to convey my requirements correctly to the technicians, which in turn delivered the car with all issues addressed. Well done. More

by KGHIA67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! Thank you for letting us know how accurate and professional Sean was for your service.

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