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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,633 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,633 reviews

April 15, 2021

Had to drop the car for a couple of recall items. Was able to schedule online. Dropped the car off, was helped immediately and picked it up that afternoon. No problems and prompt service. More

by Scot
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Happy to hear it. We are glad to know that our online scheduling worked well for you and that you received prompt service. Thank you!

April 15, 2021

Quick and easy. No hassle. Was able to drive off with an new car within 2 hours. Also offered free delivery which was a nice offering. More

by NWCMAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Excellent! It's great to hear that your car buying experience was quick and hassle free. Thank you for the positive feedback!

April 14, 2021

One of the best car buying experiences I have had. Knowledgeable, friendly, and experienced service and follow up. I wish all my buying experiences were like this. More

by Aishajes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

What a compliment! We are just happy to be of service. We appreciate you taking the time to write such a positive review, thank you!

April 14, 2021

Cost of labor was very, very high compared to other service centers but I was unable to get into my usual shop due to a waiting list. They fixed my problem and provided good service. More

by LINGWENDIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your feedback, we are glad to hear that your service was satisfactory.

April 14, 2021

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25! More

by aleksey.bogdanov
Recommend Dealer
Yes
Employees Worked With
Sean
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the 5-star review!

April 14, 2021

I took my turbo bug for recall on air bag. Tim was very professional and prompt, and kept me informed of status of the service. Shannon was also efficient and friendly while checking out. More

by FULLCUTEMAMA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon, Tim Luong
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

That's what we like to hear - professional and courteous communication. Thank you for the positive feedback for Tim and Shannon!

April 14, 2021

We bought our new Atlas from Jin Cord. It was a great experience from start to finish. He was friendly, informative, and made the whole process easy and fun. We will tell our friends and family to go to More

by Peter D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We truly appreciate your recommending us to others. Thank you for the kind words for Jim. Enjoy that new Atlas!

April 13, 2021

Hands down, one of the best car dealerships in town! John was my sales guy, well versed in the vehicle I was purchasing, answered every question to the T and all with a smile! He and his team made the transa More

by JOELLEN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for those kind words! We are delighted to hear about your positive experience with John and the team. It was our pleasure. Enjoy your new car!

April 13, 2021

Great Service! We are new to the area and were really impressed by the efficiency and follow-through shown by Kevin, our service consultant. He was also able to recommend an upcoming sale on tires which More

by dalexander5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Luong
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

Welcome to the Bay Area! We are happy to have you and glad to hear that Kevin took such great care of you. We look forward to working with you again.

April 13, 2021

Jim Cord and the entire crew at Dirito Bros were excellent. Great customer service, kindness and professionalism when I came in to purchase my new car. Easy and painless process. I love my car and a More

by SARAHM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cord
Apr 16, 2021 -

Dirito Brothers Walnut Creek Volkswagen responded

We are glad you enjoyed your experience with Jim and the team! Thank you so much for taking the time to write such a nice review. We look forward to serving you in the future!

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