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Dirito Brothers Walnut Creek Volkswagen
Walnut Creek, CA
4,280 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California.
Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs.
It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States.
If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family.
If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,280 reviews
June 21, 2021
Super friendly, knowledgeable and not pushy. More than willing to answer all my questions and expedited things quickly. Did what needed to get done to get me into my new car. Thumbs up!!! willing to answer all my questions and expedited things quickly. Did what needed to get done to get me into my new car. Thumbs up!!! More
by YS Kim
Employees Worked With
Helpful June 20, 2021
Great, quick, easy transaction with the folks at Dirito Brothers VW. They took my lease trade in early and made everything super smooth to transition into our new ID.4. Brothers VW. They took my lease trade in early and made everything super smooth to transition into our new ID.4. More
by DOM
Verified CustomerJune 19, 2021
I got there first thing in the morning and was out in 2.5 hours. That means everything to me. I waited around for the car by choice. It would have been nice if there was AC in the showroom waiting area b hours. That means everything to me. I waited around for the car by choice. It would have been nice if there was AC in the showroom waiting area but that’s being picky.. but it was HOT in there and hotter outside...They rotated my tires as part of the 20k service but didn’t indicate that on the list of tasks performed. In a world where details matter...details matter.. More
by xpdwheel
Employees Worked With
June 17, 2021
Excellent customer service, extremely friendly, dependable, and trustworthy. I’ve bought my last 4 cars from the Dirito family. They treat their customers like family, and I’ve never felt like I wa dependable, and trustworthy. I’ve bought my last 4 cars from the Dirito family. They treat their customers like family, and I’ve never felt like I was being “sold” something. They care more about your relationship/friendship than getting to the end of the next sale. More
by tuckerstone9
Employees Worked With
Other Employees :
Jim Cord
June 17, 2021
Easiest dealership I’ve ever been to, from finding the right car, to describing the best way to pay for it, and the under an hour it took in the dealership to sign all the papers. Extremely satisfied with right car, to describing the best way to pay for it, and the under an hour it took in the dealership to sign all the papers. Extremely satisfied with their customer service More
by AlexKefer
Employees Worked With
June 17, 2021
wonderful service and very friendly staff. I inquired about an Atlas and got an appointment the next day. When I arrived the car and key were waiting for me to test drive. The entire process was seamless about an Atlas and got an appointment the next day. When I arrived the car and key were waiting for me to test drive. The entire process was seamless. More
by JAIMI0
Employees Worked With
Other Employees :
finance was great as well
June 16, 2021
Tim Luong has great customer service! He was very quick to communicate texts back and forth. He kept me informed during the service and was quick to eradicate any issues. to communicate texts back and forth. He kept me informed during the service and was quick to eradicate any issues. More
by stevlisa
Employees Worked With
Tim Luong
June 16, 2021
Great service from the team. Kudos to service managers Sean and Kevin who got the warranty folks to honor their 10 year contract—just weeks before its expiration! this is too often a task that requires gr Sean and Kevin who got the warranty folks to honor their 10 year contract—just weeks before its expiration! this is too often a task that requires great perseverance and they prevailed. Work performed to my satisfaction and in a very timely manner. More
by MAB05
June 14, 2021
Good customer service Gus was so good The management Good customer service Gus was so good The management was helpful Welcoming staff We got 2 services so dint really looked into service Will e Good customer service Gus was so good The management was helpful Welcoming staff We got 2 services so dint really looked into service Will end referrals More
by manabhi_1807
June 12, 2021
As you enter the service center driveway , you can’t help but notice how well the dealership is maintained. Spotless throughout the service area but ,the showroom is one of my favorites. There are usually th but notice how well the dealership is maintained. Spotless throughout the service area but ,the showroom is one of my favorites. There are usually the latest vehicles out on display .just a beautiful showroom. More
by teamcarlos98
Employees Worked With
