Back

Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,631 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
Contact Dealership

2020 North Main Street

Walnut Creek, CA

94596

Directions

By Type

Showing 4,631 reviews

October 20, 2024

Sean did a great job taking care of me and my vehicle. Everything done as promised More

by ROSSINGTONTULL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

It's great to hear that our team took good care of you and your vehicle. Thank you for choosing Dirito Brothers Walnut Creek Volkswagen. Wishing you safe travels!

October 19, 2024

I brought my car to Service because the light came on tell me that my Front assist breaks not available so I need to find out what that was all about. I also wanted to have my Brakes checked because They More

by tomkma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Benitez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, Your feedback is very important to us. I would like to speak with you about your recent experience with our Service Team regarding the brakes on your vehicle. Please reach out to me directly so we may discuss this further. Sincerely, Kyle Ritola General Manager (925)-934-8224 kyleritola@dirito.com

October 18, 2024

Service experience was excellent. Communication of important information was good and everybody was great to deal with. More

by ANDGRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad our team at Dirito Brothers Walnut Creek Volkswagen was able to assist you well. Feel free to let us know if there's anything else you'd need assistance with. Take care!

October 18, 2024

I had a recall on my VW GTI, Kevin Hubert was great. He got my vehicle in and recall was completed by the end of the next day. Very satisfied with the service provided! More

by JEFF@CARS925.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Glad to hear you were satisfied with the service for your VW GTI recall at Dirito Brothers Walnut Creek Volkswagen. Our team is committed to providing timely and effective service.

October 18, 2024

The service staff are always friendly and helpful! Kevin in particular has been so great. More

by PSETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the kind words about our team at Dirito Brothers Walnut Creek Volkswagen. We're pleased to know that their friendly and helpful service stood out during your visit.

October 18, 2024

My car was serviced on time, convenient area for customers, workers are organized and welcoming. More

by KICHANAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Great to hear that you enjoyed our service and location at Dirito Brothers Walnut Creek Volkswagen. If anything could be improved, don't hesitate to reach out.

October 17, 2024

I’m always impressed by the outstanding customer service Kevin provides every time. I was astoned by the video from the technician explaining everything they noticed on my car. Thank you More

by MICHELE FERRARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for acknowledging our team's dedication. At Dirito Brothers Walnut Creek Volkswagen, we appreciate your feedback and look forward to continuing this level of service. Take care.

October 17, 2024

I really appreciate the attention I get at Dirito, especially from Sean Thomas in Service. This is someone who seeks solutions, is highly responsive, and actually LOVES Volkswagens, which makes a big More

by Brian O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're delighted to hear that our team is taking such good care of you. Their passion for Volkswagens truly makes a difference. Thank you for sharing your experience with us at Dirito Brothers Walnut Creek Volkswagen; we look forward to helping with your next ID Buzz!

October 16, 2024

They usualy offer the best deal for new and used cars. Also strive to satisfy a customer. Great dealership. More

by nsaric0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dirito
5.0
This rating includes all reviews, with more weight given to recent reviews.
mike raff
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

We're happy that you noticed the great deals and customer satisfaction at Dirito Brothers Walnut Creek Volkswagen. We appreciate your feedback.

October 14, 2024

Great service and accommodating. Mike went out of his way for us and made the process easy. More

by JAMIE64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
mike raff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for the positive review. We're glad our team at Dirito Brothers Walnut Creek Volkswagen could make the process easy for you.

...
16
...