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Dirito Brothers Walnut Creek Volkswagen

Walnut Creek, CA

4.7
4,817 Reviews
Dirito Brothers Walnut Creek Volkswagen has been a family owned and operated dealer since 1994, and throughout that time, we have passionately served the Walnut Creek community. Of course, when a dealership is doing things right to satisfy drivers, it grows and expands. Today, we serve loyal customers at our state-of-the-art facility that come from throughout the entire East Bay area, including Oakland and many areas across Northern California. Despite all this success, our mission is far from complete. We want to make sure every driver is having their automotive needs met with attention, care, and perhaps most importantly, expertise. That’s why you can feel confident that the staff here at Dirito Brothers Walnut Creek Volkswagen is equipped to handle your needs, whether you’re buying one of our brand new Volkswagen models or are bringing your current vehicle in for repairs. It’s this type of dedication from the Dirito Brothers Walnut Creek Volkswagen team that has allowed us to become recognized as a leader in sales and customer satisfaction through the Wolfsburg Crest Club award, as well as grow into one of the largest VW dealers in the United States. If you’re looking for a Volkswagen dealer in Walnut Creek or anywhere else in the East Bay area, don’t just visit any dealership. Visit a dealership that has proven it knows how to make drivers happy and meet their needs with satisfaction. We look forward to meeting you and inviting you into the Dirito Brothers Walnut Creek Volkswagen family. If you’re ready to get your Volkswagen experience started, take a look at the resources on our website or give us a call. We look forward to inviting you into our state-of-the-art facility and helping you get behind the wheel.
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2020 North Main Street

Walnut Creek, CA

94596

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Showing 4,818 reviews

December 23, 2022

Enjoy the customer service details and amiability of the team members device was fast and on time More

by rodnieper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Dec 24, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, we appreciate your wonderful review here at Dirito Brothers Walnut Creek Volkswagen. Let us know if there is anything else we can assist you with, and we hope you have a great rest of your day.

December 22, 2022

Had to tow a 2020 Jetta down to Diritio Brothers to have the rear blind spot sensor calibrated, had the pleasure to work with Service Writer Sean Thomas. repairs were done fast and I was updated on the repa More

by BRIANM11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We are elated to learn about your 5-star visit with our Service Department. Please let us know if you have any additional questions about service on your 2020 Volkswagen Jetta and thank you again for choosing Dirito Brothers Walnut Creek Volkswagen.

Dec 22, 2022 -

BRIANM11 responded

Had to tow a 2020 Jetta down to Diritio Brothers to have the rear blind spot sensor calibrated, had the pleasure to work with Service Writer Sean Thomas. repairs were done fast and I was updated on the repairs status daily. Great Service !!!

December 20, 2022

one of the better experiences i have had buying a car. i looked on the cars.com website and saw a few dealers with the vehicle i was looking for. i contacted all of the dealers and the dirito brothers vol More

by alanc812
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello! Thank you so much for sharing your positive review about us here at Dirito Brothers Walnut Creek Volkswagen. It was our pleasure to provide a responsive and helpful sales experience. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

December 19, 2022

Really like their service dept. People are very cool and they do good work. Highly recommend. More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi John, thank you for coming into Dirito Brothers Walnut Creek Volkswagen for service and we appreciate your five-star review. Please do not hesitate to reach out to us if you need further assistance.

December 18, 2022

Service Dept. and Sales Force are so friendly and professional. So glad I choose Dirito Bros Volkswagen to service my Jetta. Sean and the rest of the staff were More

by mhollister1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for your kind feedback and for choosing Dirito Brothers Walnut Creek Volkswagen! We're happy we could help. It was a pleasure to learn that you had a friendly and professional experience on your recent visit. Please let us know if you have any additional questions about the services you received.

December 18, 2022

The Service Team are very professional yet personable, kind, considerate, accommodating, helpful to their customers and mainly informative with the service being done. More

by MNBARCENAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean in the Service Team = (5) Stars
Dec 19, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Thank you for leaving such great feedback on our Service Department here at Dirito Brothers Walnut Creek Volkswagen. You deserve the best service and we will make sure that we will always provide that for you.

December 17, 2022

The service was and is always great, this time I am not giving the 5 stars because the dealership was not able to send a ride to pick me back to the dealership to get my car. More

by LOURDESP.JOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael from the service department.
Dec 17, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello! We are so grateful for this positive rating and we appreciate your feedback with regard to the shuttle service. Enjoy the rest of your day, and we hope you'll visit us again at Dirito Brothers Walnut Creek Volkswagen.

December 16, 2022

Very professional and helpful service rep, and everything was explained well. Service was completed on time More

by JOEROEBUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marina Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

We are happy to hear that we could provide you with the service you needed. Our Service Department here at Dirito Brothers Walnut Creek Volkswagen truly appreciates your feedback and looks forward to serving you again.

December 12, 2022

Francisco did a great job helping me with a service visit and a follow-up visit to install new tires on my Tiguan. More

by JON58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Dec 14, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hi, thanks for the awesome review! It brings us here at Dirito Brothers Walnut Creek Volkswagen excitement to know our Service Team was helpful. We will always be here for any automotive needs you shall require. Come back and see us in the future if you need assistance. Take care.

December 12, 2022

A very good car buying experience. Did not feel pressured and salespeople were informative and helpful. We would return to this dealership in the future for vehicle purchases. More

by Sherf9ers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Augusto”Gus The Bus” Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Dirito Brothers Walnut Creek Volkswagen responded

Hello, sounds like you had a great visit from start to finish, which makes everyone at Dirito Brothers Walnut Creek Volkswagen very happy. Thank you for taking the time to send us a 5-star review. We're very glad to learn that you had a laid-back experience throughout the buying process, and that you ultimately left with exactly what you wanted. After-sales service and attentiveness is just as important as before, and we're proud to know that our Sales Team did everything possible to make sure you were completely satisfied with your purchase. Congratulations on your new purchase and we look forward to assisting with any automotive needs in the future.

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