Dimmitt Cadillac St Petersburg

Friendly and helpful starting with the front desk. I was referred to Robert Burns, who noted what I was looking for. Within in minutes, we had narrowed the choices. His explanations of options made my I was referred to Robert Burns, who noted what I was looking for. Within in minutes, we had narrowed the choices. His explanations of options made my choice very easy. The business portion also was professionally done. Because it was getting late, Robert suggested I return the following for an extended demo of all the features. He spent an hour with me then, even though the purchase was already completed. More

Service Wanted to thank Todd Brown for his efforts. It is much appreciated. Dimmitt is overall friendly and works to address any issues and make the customer Wanted to thank Todd Brown for his efforts. It is much appreciated. Dimmitt is overall friendly and works to address any issues and make the customer happy More

Replacement of CUE screen Mark Molinaro arranged for the replacement of the CUE screen and followed up re the installation and return of our car. We are very pleased with the Mark Molinaro arranged for the replacement of the CUE screen and followed up re the installation and return of our car. We are very pleased with the service he provided. More

oil change and rotation of tires etc Al Harter was my service contact and he did an excellent job. Thanks The service was a routine check up of my year old car. I don't drive much but Al Harter was my service contact and he did an excellent job. Thanks The service was a routine check up of my year old car. I don't drive much but I o lke the car and how it handles. More

On Cloud "9" My experience started off with excitement when I saw the Red SRX in the lot. I passed by almost daily and claimed it to be my vehicle. I wasn't in the My experience started off with excitement when I saw the Red SRX in the lot. I passed by almost daily and claimed it to be my vehicle. I wasn't in the market for a vehicle just yet. My goal was to wait until December. I came in expecting to drive away, I was disappointed when I didn't because I went over what I was allowed from the bank. I wanted to do this on my own without my husbands' income. Another vehicle was available (2016-SRX) and it fitted in my budget, however it was Black and I did not want Black with light interior. I confided in Mr. Robert Burns about how I felt. My daughter who owns two Cadillac (2008 and 2016) heard how disappointed I was and did some research on her own, finding one for me. But it was in Lakeland and my Family members use Dimmitt. My Eldest brother retired from General Motors (30 years). Mr. Burns went out of his way to make sure I was satisfied, he checked on me and he went I believe over and beyond to get me into the vehicle I wanted. The morning Mr. Burns contacted me, I had just passed by Dimmitt and showed my husband. I said, "Honey, that's going to be my vehicle, I don't know how, but it's mines." Thanks you Mr. Burns for working your magic. I'm so please and I appreciate your professionalism throughout this ordeal. You were direct, knowledgeable, but soft spoken and If I know anyone in the market for a vehicle I will send them your way. Thank you again. More

Friendly, knowledgeable, efficient Al Harter in service is always wonderful, as is the entire team. We have been to many dealerships, and Dimmitt Cadillac surpasses everybody in quality Al Harter in service is always wonderful, as is the entire team. We have been to many dealerships, and Dimmitt Cadillac surpasses everybody in quality, care, professionalism, knowledge and efficiency. More