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Dimmitt Cadillac St Petersburg
Pinellas Park, FL
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727 Reviews of Dimmitt Cadillac St Petersburg
Smooth transaction Al Harter took care of my CTS service need and I mentioned I was interested in the pre-owned SRX and he got me in touch with Robert Burns. He made my Al Harter took care of my CTS service need and I mentioned I was interested in the pre-owned SRX and he got me in touch with Robert Burns. He made my acquisition to the SRX smooth and facilitated all the necessary steps. Robert explained all the instrument features and operation which are quit different from the CTS. He made the transition from my CTS to the SRX a smooth transaction. Thankx, Al and Robert. . More
Lied to by three different Service Advisors I was told to by first Service Advisor to let the dealership dye my seats as they are under warranty and are not wearing well, color is wearing off. T I was told to by first Service Advisor to let the dealership dye my seats as they are under warranty and are not wearing well, color is wearing off. This didn't fix the problem. On my next oil change visit, Service Advisor number two tell me, since dying seats didn't work we will order you new seats, as your getting close to your warranty end. We both agreed, seats were ordered. I called for my install appointment and was told by Service Advisor number three all parts are in and I made appointment. When I picked up my car after two days, my seats were not fixed or replaced. I was told they are not under warranty. Which I was told they are twice, they're defective. So they had my car for two days to put in a radio knob? Stay tuned...... More
Efficient and timely servicing of my car. Al Harter was so polite, professional, courteous and efficient. Kept me informed as to status of my service. My car was ready in less time than was Al Harter was so polite, professional, courteous and efficient. Kept me informed as to status of my service. My car was ready in less time than was estimated when I arrived and the department was extremely busy. Al Harter was, I feel, a major factor in this shortened time frame. Didn't mind waiting because of pleasant atmosphere in the dealership. All employees I came in contact with were polite and courteous. What a wonderful place to have you car serviced. Thank you. Dianne More
Another Great Experience My Saturday Service Advisor Al Harter does a great job and keeps me informed as to the progress of the service and maintains a professional and positi My Saturday Service Advisor Al Harter does a great job and keeps me informed as to the progress of the service and maintains a professional and positive disposition throughout the process. Great Job ! More
Service and Oil Change Always a great experience, very professional and top notch service by Todd Brown. He always keeps me informed in all areas and gets my vehicle back t Always a great experience, very professional and top notch service by Todd Brown. He always keeps me informed in all areas and gets my vehicle back to me promptly. Thanks for the outstanding customer service Todd!! More
Service Todd Brown is terrific. He takes great care of his customers and provides excellent customer service. I am a loyal customer and wouldn't go anywhere Todd Brown is terrific. He takes great care of his customers and provides excellent customer service. I am a loyal customer and wouldn't go anywhere else. More
After 6 years and 3 new cars Todd Brown continues to provide outstanding consistent service. Todd treats his customers cars like they were his. Todd is the reason and 3 new cars Todd Brown continues to provide outstanding consistent service. Todd treats his customers cars like they were his. Todd is the reason we come back to Dimmitt. More
SERVICE wonderful to work with our service person took good care of us thanks AL HARTER . Al always answers our questions .we recommend our gandy location wonderful to work with our service person took good care of us thanks AL HARTER . Al always answers our questions .we recommend our gandy location More
August 4, 2016 oil change Al Harter did his usual excellent job. I always feel like he is looking out for me and wouldn't want anyone else to handle my car. Al Harter did his usual excellent job. I always feel like he is looking out for me and wouldn't want anyone else to handle my car. More
Great service as always My service advisor once again took care of all my concerns. Al Harter always treats me with respect and takes great concern to make my life easier by My service advisor once again took care of all my concerns. Al Harter always treats me with respect and takes great concern to make my life easier by calling me with details, providing a loaner car when needed. Customer service is rare now days and it's nice to know that Dimmitt Cadillac still believes in the old school method of treat their customers as family. Having an employee like AL Harter is far more valuable than a million dollars of advertising. I always praise my experience to my friends, family and Co workers. Regards and appreciation, Nancy Joerss More