Dimmitt Cadillac St Petersburg

Outstanding Service I'm a snowbird from NY and I can't say enough about Todd Brown the Service Manager for Dimmitt Cadillac in St.Petersburg Fl. Todd has been great in w I'm a snowbird from NY and I can't say enough about Todd Brown the Service Manager for Dimmitt Cadillac in St.Petersburg Fl. Todd has been great in working on problems I've had with my Cue system. Each time I was given a loaner car while mine was in for hours or overnight. Todd was very accomidating to my needs and treated me with concern. Thank you Todd. More

Kevin Mandy @ Dimmitt of Clearwater is the best If you need to have your car serviced, please make an appointment with Kevin Mandy. He has integrity,honesty and his just a super nice guy with a big If you need to have your car serviced, please make an appointment with Kevin Mandy. He has integrity,honesty and his just a super nice guy with a big smile. More

Professional salespeople Sub-Par.. Purchased a new 15 SRX From this Dealership that I assumed was a "Customer Truthful" Dealership? The initial reaction on coming into the showroom, I s Purchased a new 15 SRX From this Dealership that I assumed was a "Customer Truthful" Dealership? The initial reaction on coming into the showroom, I should have had a "Red Flag" alert. Instead of Dealing with what I thought was a Saleswoman who I assumed was ethical, instead I felt later had a "USED CAR" flair of selling autos. Before I sat down to discuss my purchase I emphatically explained that If I purchase I wanted a "Professional Paint Sealer" applied to the vehicle .That Subject on my part was not a (Fleeting) topic, I had repeated myself over, and over. She stated "Yes" unequivocally every time she answered my queries. Wrote it onto her notes while asking my personal preferences on the vehicle I may be interested in.Purchased vehicle early August of 2015 ,and two weeks later inquired why She did not do as we discussed? Got nowhere with her. Unfortunately, she also gave me the wrong rims that I had picked out. She pleaded with me not to bring that up to her Boss, because she stated she did not make much money, and would get fired, so I acquiesced (heartstrings). Went to her manager(Don) and never heard from him.Looks like this is the last time for Dimmitt Cadillac for me......ps. Called GM to report... More

Navigation is a trap. Don't jump so fast! The dealer did a fabulous job from Sales cycle to delivery. My biggest disappointment is the Navigation System. I had the car on loan for a few days s The dealer did a fabulous job from Sales cycle to delivery. My biggest disappointment is the Navigation System. I had the car on loan for a few days so I knew I wanted it, but it seemed like Onstar was a navigation system and have learned that it is a turn by turn audio system (sorry not the same as Navigation System) not what I want. Even after looking at GM's website is looked like the car had NAV, as it said Navigation with Cue. Once I had the car home and created the On Star Account I learned that is not what I got. As a BMW lover since 1977 and a critic of their Navigation System I was willing to move on to GM. I've also had Toyota, Lexus and Mercedes. Imagine my disappoinment, I have NAVigation and Cue but no map and no way to save my route etc. Thankfully I have my Iphone, but it is like going back into the 1980's when I had to look down at a printed Mapquest. REALLY GM?? More

Dimmitt Cadillac in Clearwater I bought a 2015 Escalade and 2 months ago I felt some movement in my car seat. I was so stressed out since is a new car.I went back to Dimmitt in Cle I bought a 2015 Escalade and 2 months ago I felt some movement in my car seat. I was so stressed out since is a new car.I went back to Dimmitt in Clearwater and to my surprise I got a stress-free red carpet treatment from Kevin Mandy,very efficient,pleasant and just a super nice guy. Dimmitt Cadillac In Clearwater has the best sales and costumer service employees. Thank you, Edyta Hall More

Worth the drive! Last year I bought a Cadillac SRX from Dimmitt. We drove from Kissimmee to Clearwater to purchase a specific vehicle. The experience was so awesome th Last year I bought a Cadillac SRX from Dimmitt. We drove from Kissimmee to Clearwater to purchase a specific vehicle. The experience was so awesome that we continue to drive the 2 hours for regular maintenance. It is well worth it. The staff is the best around! They are helpful, courteous, and service is completed in a timely manner. More

Do yourself a favor and go see Olivia Taylor! I recently purchased a 2015 Cadillac CTS-V from Dimmitt Automotive Group in Clearwater. I had a stress-free, wonderful car buying experience, and I ow I recently purchased a 2015 Cadillac CTS-V from Dimmitt Automotive Group in Clearwater. I had a stress-free, wonderful car buying experience, and I owe it all to Olivia (sales department). I've purchased a lot of cars in the past, and I can assure anyone reading this review that she is indeed one of the good ones. Olivia never once pressured me, and I believe she did her very best to make me feel welcome and comfortable at the dealership throughout the sales process. If you want your next vehicle purchase to be a positive, pain-free experience, don't overlook Dimmitt Automotive Group. And if you want someone to treat you like a human being rather than a number, don't hesitate to call/see Olivia, as I cannot recommend her highly enough. In closing, I'd be remiss if I didn't mention my experience with Sean (Sales Manager) and David (Business Manager), as they too were a delight to work with. More

Suffering a blow out Friday PM @ 7 PM, I called Roadside Assistance & spoke with Sabrina in MI. who arranged for a driver from your Clearwater location to bring a temporary spare, to my home which I was abl Assistance & spoke with Sabrina in MI. who arranged for a driver from your Clearwater location to bring a temporary spare, to my home which I was able to get back to. In sort order he changed the tire & was on his way all within two hours of my mishap.Saturday, after securing a new tire, I called your service dept. and talked to Todd about returning the tire on Monday and having a warranty oil change performed. Todd said that Monday was already full but that if I could be there within an hour they would accommodate my oil change immediately. WOW. I was impressed. Todd was EXTREMELY upbeat, positive, friendly, warm, gracious, humorous plus professional. He DAZZLED me and I observed him treating a couple from across the state who were in need with the same passion and compassion. WELL DONE! More

I purchased parts for my Bentley several times...just little knick knack items and such and the parts department staff is very rude. Next purchase I make whether it be a car or parts will be in Orlando! little knick knack items and such and the parts department staff is very rude. Next purchase I make whether it be a car or parts will be in Orlando! More

Most times I dread shopping for a new car but I must say Kathleen and Sean made it a very enjoyable experience. Kathleen spent a great deal of time with me and we came to a GREAT deal with no problems and n Kathleen and Sean made it a very enjoyable experience. Kathleen spent a great deal of time with me and we came to a GREAT deal with no problems and no pressure. I believe anyone who deals with these people will have the same experience. More