Diehl's Ford Sales
Grantsville, MD
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89 Reviews of Diehl's Ford Sales
Very friendly staff great customer service did have problems with the used truck I bought but they fixed a lot of the problems on it even though I didn’t keep it they was very nice to deal with and was problems with the used truck I bought but they fixed a lot of the problems on it even though I didn’t keep it they was very nice to deal with and was taking care of me with my purchase to keep me happy if I was looking to buy new I def deal with them again give you good deals on trade in’s and take care of there customers More
Completely unremorseful to people without a vehicle even though mine is in the shop due to a extended warranty part will never buy another Ford again though mine is in the shop due to a extended warranty part will never buy another Ford again More
Ben was extremely professional but very helpful. he wasn’t pushy or talkative.. he made us feel like we were his priority...best sale I ever had. He work with us! wasn’t pushy or talkative.. he made us feel like we were his priority...best sale I ever had. He work with us! More
BEN MADE EVERYTHING SO EASY FROM START TO FINISH. HE IS PATIENT AND PERSONABLE. I LOVED BEING ABLE TO HAVE ALL THE PAPERWORK READY WHEN I GOT THERE. THE CAR IS BEAUTIFUL. I WOULD HIGHLY RECOMMEND THIS DE PATIENT AND PERSONABLE. I LOVED BEING ABLE TO HAVE ALL THE PAPERWORK READY WHEN I GOT THERE. THE CAR IS BEAUTIFUL. I WOULD HIGHLY RECOMMEND THIS DEALER. More
Jeep Wrangler Started out with some mechanical issues that delayed purchase and acceptance of vehicle, but easily resolved because this dealer works with you and ta Started out with some mechanical issues that delayed purchase and acceptance of vehicle, but easily resolved because this dealer works with you and takes responsibility to ensure that you receive a safe and acceptable vehicle. would not hesitate to buy again from them. More
I remain very positive about the customer friendly atmosphere createdwithin the Diehl Ford Sales and service organization. From the point of entry into sales or service this is a quality oriented orga atmosphere createdwithin the Diehl Ford Sales and service organization. From the point of entry into sales or service this is a quality oriented organization. More
Issue the first week, still not fixed The car buying process was great. I bought a car and check engine light came on the first week. It’s still not fixed 6 months later. I’ve taken it the The car buying process was great. I bought a car and check engine light came on the first week. It’s still not fixed 6 months later. I’ve taken it there a few times. First time the service technician told the lady at the service desk what was wrong with it where I overheard it. They didn’t fix what he told her and they tried to tell me it was a software issue, the car was leaking gasoline. The gas leak was partially corrected on other visits, the same codes are still showing on the check engine light and it smells horribly of gas when I put gas in the tank. Jason in the service department is very nice to work with but the issue still isn’t resolved. If they fixed the issue I’d rate them much higher. More
Great service very quick of getting everything ready . looked at truck on Sat. Drive away Monday with it. It was my fourth truck I have purchased from Diehls looked at truck on Sat. Drive away Monday with it. It was my fourth truck I have purchased from Diehls More
Service is great! Worked me in quickly for an overdue oil change. Great, friendly place to do business. Enjoy the family atmosphere where everyone is treated like fami Worked me in quickly for an overdue oil change. Great, friendly place to do business. Enjoy the family atmosphere where everyone is treated like family. More