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Diehl's Ford Sales
Grantsville, MD
84 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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84 Reviews of Diehl's Ford Sales
July 01, 2020
Jeep Wrangler Started out with some mechanical issues that delayed purchase and acceptance of vehicle, but easily resolved because this dealer works with you and ta Started out with some mechanical issues that delayed purchase and acceptance of vehicle, but easily resolved because this dealer works with you and takes responsibility to ensure that you receive a safe and acceptable vehicle. would not hesitate to buy again from them. More
by Al
Employees Worked With
Eric Diehl
April 06, 2020
I remain very positive about the customer friendly atmosphere createdwithin the Diehl Ford Sales and service organization. From the point of entry into sales or service this is a quality oriented orga atmosphere createdwithin the Diehl Ford Sales and service organization. From the point of entry into sales or service this is a quality oriented organization. More
by Bill Hyde
Employees Worked With
Ann, Mark, Corey, Ben and Eric to name a few , Alex Becker
March 25, 2020
Issue the first week, still not fixed The car buying process was great. I bought a car and check engine light came on the first week. It’s still not fixed 6 months later. I’ve taken it the The car buying process was great. I bought a car and check engine light came on the first week. It’s still not fixed 6 months later. I’ve taken it there a few times. First time the service technician told the lady at the service desk what was wrong with it where I overheard it. They didn’t fix what he told her and they tried to tell me it was a software issue, the car was leaking gasoline. The gas leak was partially corrected on other visits, the same codes are still showing on the check engine light and it smells horribly of gas when I put gas in the tank. Jason in the service department is very nice to work with but the issue still isn’t resolved. If they fixed the issue I’d rate them much higher. More
by Mountaincrab
Employees Worked With
I don’t have everyone’s name
December 10, 2019
Great service very quick of getting everything ready . looked at truck on Sat. Drive away Monday with it. It was my fourth truck I have purchased from Diehls looked at truck on Sat. Drive away Monday with it. It was my fourth truck I have purchased from Diehls More
by Rocky
Employees Worked With
Eric Diehl, Alex Becker
November 14, 2019
Service is great! Worked me in quickly for an overdue oil change. Great, friendly place to do business. Enjoy the family atmosphere where everyone is treated like fami Worked me in quickly for an overdue oil change. Great, friendly place to do business. Enjoy the family atmosphere where everyone is treated like family. More
by Vivian
Employees Worked With
Anne Ravenscroft
July 30, 2019
Absolutely great place It's a great place to buy a car. They are honest straight forward dealer. I would recommend them to anyone. Thank you for working hard for my family. It's a great place to buy a car. They are honest straight forward dealer. I would recommend them to anyone. Thank you for working hard for my family. More
by Adam
Employees Worked With
Ben Deihl
July 24, 2019
Diehl Ford Sales I enjoy coming to Diehl Ford. The people are helpful and everyone that I met is really pleasant and knowledgeable and I am looking to the future I enjoy coming to Diehl Ford. The people are helpful and everyone that I met is really pleasant and knowledgeable and I am looking to the future More
by Jrexrode301
Employees Worked With
Eric Diehl
July 16, 2019
New car purchase. I love my new 2019 Mustang. Ben Diehl was amazingly helpful in putting me behind the wheel of my dream car. He kept me up to date on the progress of I love my new 2019 Mustang. Ben Diehl was amazingly helpful in putting me behind the wheel of my dream car. He kept me up to date on the progress of my retail order throughout the process, got me the best financing and got me out the door in record time. More
by Patti G
Employees Worked With
Ben Diehl
July 05, 2019
Service visit Great service, was contacted as soon as the service was completed. Was in and out in a matter of minutes when I picked up my vehicle. Great service, was contacted as soon as the service was completed. Was in and out in a matter of minutes when I picked up my vehicle. More
by Swoggy1969
Employees Worked With
Alex Becker
May 09, 2019
Recall Service Recall service appointment was combined with a regularly scheduled maintenance and was performed efficiently. They suggested an additional service the Recall service appointment was combined with a regularly scheduled maintenance and was performed efficiently. They suggested an additional service the next time I come in, and we will do that as a combined visit also. Have had uniformly excellent service on the new vehicle I bought there in 2012 and still.use them for all scheduled maintenance. More
by HappyDiehlClient
Employees Worked With
Bill Dormer
