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Diehl's Ford Sales

Grantsville, MD

4.7
89 Reviews

11782 National Pike

Grantsville, MD

21536

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89 Reviews of Diehl's Ford Sales

April 12, 2022

Diehl’s ford is pleasant to deal with and I would recommend them to anyone looking for a new or used vehicle!!! More

by t_wiley20
Recommend Dealer
Yes
Employees Worked With
Eric Diehl
Apr 30, 2022 -

Diehl's Ford Sales responded

Hi, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!

February 10, 2022

Long and winding road from reservation to delivery of my Bronco through no fault of Diehl's. Eric was there every step of the way, super responsive to communication. Fair pricing and there were no games. More

by PSUTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Diehl
Feb 12, 2022 -

Diehl's Ford Sales responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Thanks again for the recommendation, and have an amazing day!

January 24, 2022

Excellent Friendly good quality service! We are very satisfied with service and billing explained to us! More

by darinnazelrod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Becker
Jan 26, 2022 -

Diehl's Ford Sales responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

November 19, 2021

Ben is great to work with, he has been honest and helpful when I purchased my vehicles.. I will be buying from him in the future. More

by sprudni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ann , Alex Becker
Nov 22, 2021 -

Diehl's Ford Sales responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 01, 2021

I worked with Ben Diehl and at the time he was in the office by himself. He was very professional. More

by aeichhorn95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Diehl
Nov 03, 2021 -

Diehl's Ford Sales responded

Hi, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

August 23, 2021

Ben was great to work with, very responsive to my web enquiry over the weekend. Helped me get the best price and the hassle free purchase experience. I would certainly buy it again and recommend to anyo More

by SawrabN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Diehl, Alex Becker
Aug 31, 2021 -

Diehl's Ford Sales responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ben here at Diehl's Ford Sales Inc! We're looking forward to your next visit with us! Take care!

August 15, 2021

This dealer has not stood behind warranty products it sold at time of purchase. Original tires were the factory supplies 2-ply Goodyear tires. The gravel on my driveway was poking holes in them within th More

by Craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales staff
August 09, 2021

As always, the Service Department personnel were friendly, helpful and the work completed when promised. I highly recommend this dealership for Sales, Service and Parts. I have purchased 9 vehicle More

by Ed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann, Alex Becker
Aug 13, 2021 -

Diehl's Ford Sales responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 19, 2021

Performed warranty work on my truck and had no issue doing unplanned extra tire work. I'll be back next time I need service done.... More

by fredchandler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Becker
Aug 07, 2021 -

Diehl's Ford Sales responded

Hi, thank you; we appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

July 18, 2021

People and the dealership are very nice. Easy to talk to and understanding. I would recommend buying a vehicle from this dealership. They go out of their way to make sure you are happy with your purchase an More

by POISNSSSPOLAND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Diehl
Aug 07, 2021 -

Diehl's Ford Sales responded

Hi, thanks for taking the time to leave us this information about your recent visit. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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