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Diehl's Ford Sales
Grantsville, MD
87 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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87 Reviews of Diehl's Ford Sales
July 16, 2019
New car purchase. I love my new 2019 Mustang. Ben Diehl was amazingly helpful in putting me behind the wheel of my dream car. He kept me up to date on the progress of I love my new 2019 Mustang. Ben Diehl was amazingly helpful in putting me behind the wheel of my dream car. He kept me up to date on the progress of my retail order throughout the process, got me the best financing and got me out the door in record time. More
by Patti G
Employees Worked With
Ben Diehl
July 05, 2019
Service visit Great service, was contacted as soon as the service was completed. Was in and out in a matter of minutes when I picked up my vehicle. Great service, was contacted as soon as the service was completed. Was in and out in a matter of minutes when I picked up my vehicle. More
by Swoggy1969
Employees Worked With
Alex Becker
May 09, 2019
Recall Service Recall service appointment was combined with a regularly scheduled maintenance and was performed efficiently. They suggested an additional service the Recall service appointment was combined with a regularly scheduled maintenance and was performed efficiently. They suggested an additional service the next time I come in, and we will do that as a combined visit also. Have had uniformly excellent service on the new vehicle I bought there in 2012 and still.use them for all scheduled maintenance. More
by HappyDiehlClient
Employees Worked With
Bill Dormer
May 08, 2019
Always courteous service Courtesy and thoroughness are standard at Diehl’s Ford. It is always easy to make appointments for service and they are great at communication during Courtesy and thoroughness are standard at Diehl’s Ford. It is always easy to make appointments for service and they are great at communication during the work process. All questions are answered in easy to understand way. I am looking forward to getting my next car there. More
by Meme
Employees Worked With
Ann
February 25, 2019
Great service. Everyone is helpful. Work is done quickly and explanations are made when needed. This is a great place to buy and maintain vehicles. Thanks for all th Everyone is helpful. Work is done quickly and explanations are made when needed. This is a great place to buy and maintain vehicles. Thanks for all the help! More
by bella
Employees Worked With
Eric Diehl
October 17, 2018
Very Personable Great service center, very honest and reasonable!! Great Family business, care about their customers!! Service found a leaking axel seal while rotatin Great service center, very honest and reasonable!! Great Family business, care about their customers!! Service found a leaking axel seal while rotating the tires,quickly order the part and schedule another appointment to install part!!! More
by itoldya14
Employees Worked With
Eric Diehl,Mark Diehl, Alex Becker
October 04, 2018
Excellent experience. Very easy to deal with. Listned to what i wanted and made it happen. It was the smoothest vehicle purchase i have ever had. Will buy from them again Very easy to deal with. Listned to what i wanted and made it happen. It was the smoothest vehicle purchase i have ever had. Will buy from them again. More
by Rich
Employees Worked With
Ben
July 19, 2018
Consistently Pleased This is my fifth purchase from Eric, he is ready to work the second you contact him. Always timely with responses and always eager to please. very ple This is my fifth purchase from Eric, he is ready to work the second you contact him. Always timely with responses and always eager to please. very pleased with all purchases. Will be a life long customer. More
by HotShot
Employees Worked With
Eric
July 13, 2018
Easy Buying Experience Ben found me the exact Escape I was looking for and made the whole experience easy. He gave me several buy/lease options and even took the extra effor Ben found me the exact Escape I was looking for and made the whole experience easy. He gave me several buy/lease options and even took the extra effort to get me the best deal. After my last car buying experience from another out-of-area dealer, which took 5 hours, this was a breeze at less than an hour! Most of the paperwork was done in advance via email and Ben took the time to answer all of my questions - and I had a ton of them. Very patient. More
by PaulaY
Employees Worked With
Ben Diehl
July 10, 2018
Kids dream realized. When I was 3 my aunt, a single working gal, bought a 65 Mustang. Even at my tender age that car was the coolest I would ever lay my eyes on. Flash fo When I was 3 my aunt, a single working gal, bought a 65 Mustang. Even at my tender age that car was the coolest I would ever lay my eyes on. Flash forward and in my matchbox collection is Mercury’s Cougar with its sequential tail lights. I even fancied one of them early in my driving experience at 18. But, Eric made the dreams come true with my ‘18 Mustang convertible with a eco 4 engine giving me better mileage than my 6 cylindrer Escape that I traded . Sure, I rented some convertible mustangs on vacation but thanks to Eric I own this one. Our 4th and 5th car from Diehl’s since ‘02. Dream realized! More
by Trastang
Employees Worked With
Eric Diehl
