Diehl Kia of Massillon

Diehl Kia service department personnel were courteous and professional. Molly provided details about the service and how future visits would be handled. professional. Molly provided details about the service and how future visits would be handled. More

They are the Best I've dealt with in the 40 years I've been buying vehicles. From the salesman who was phenomenal to the finance person also phenomenal. They All get A+++ from beginning to end. They worke been buying vehicles. From the salesman who was phenomenal to the finance person also phenomenal. They All get A+++ from beginning to end. They worked out every hurdle Kia came up with lol. We have bought 3 so far. I f Refer everyone to them. More

My visit was great, perfect service everything was done that i needed, friendly workers also that i needed, friendly workers also More

Service center was clean, and I was promptly signed in, work was completed in good time, and the inspection was thorough. As far as service goes they to a great job. work was completed in good time, and the inspection was thorough. As far as service goes they to a great job. More

We had a great experience with Jason, and bought a 2025 Kia Sportage We're very happy with everything Kia Sportage We're very happy with everything More

Very happy with our new 2025 Kia Sportage. Couldn't be any happier with it Couldn't be any happier with it More

Everyone I worked with was great and they got me done in a timely manner. The only hard part is getting an initial appointment within a good amount of time. a timely manner. The only hard part is getting an initial appointment within a good amount of time. More

My Customer Rep was outstanding! She was very thorough and kind and helped me with being a first time Diehl customer. She was very thorough and kind and helped me with being a first time Diehl customer. More

Everyone was completely helpful with the whole process. There was video footage of inspections. My issues wasn’t fully resolved though. There was video footage of inspections. My issues wasn’t fully resolved though. More

The entire experience was excellent. My appointment was easily scheduled online and the service department staff met me within a minute of my scheduled appointment. The customer repres My appointment was easily scheduled online and the service department staff met me within a minute of my scheduled appointment. The customer representative was excellent and kept me updated as to the progress of the service on my car through texts. The estimate of how long the service would take was spot-on and I was very impressed with the entire experience. More