Diehl Kia of Massillon

Awesome experience I would like to say a special thank you to Caitlyn Woods for assisting me with my search to find a used Jeep. I have been searching for several months I would like to say a special thank you to Caitlyn Woods for assisting me with my search to find a used Jeep. I have been searching for several months and she has been kind, patient and helpful. She has considered all of my requirements that I am searching for and I am confident that I will be purchasing my next vehicle from Waikem when the right Jeep comes in! More

Great Service This is my 3rd vehicle I have purchased from Waikem's. Love my new Kia Sportage. Sarah Sims answered all my questions on the phone and was very helpfu This is my 3rd vehicle I have purchased from Waikem's. Love my new Kia Sportage. Sarah Sims answered all my questions on the phone and was very helpful. Mike Evans did a fantastic job for me. Thank your team for treating me great . This is exactly why I keep coming back to Waikem's. More

Knowledgeable sales associates Thank you to Jeff Ross for such a great experience purchasing our Kia Soul! ! He was friendly and knowledgeable! We will be a return customer! Thank you to Jeff Ross for such a great experience purchasing our Kia Soul! ! He was friendly and knowledgeable! We will be a return customer! More

First time buyer of a kia Jeff ross who took care of my wife and I and took most of the information before we arrived,and although the uniti as l visit was slow starting jeff a Jeff ross who took care of my wife and I and took most of the information before we arrived,and although the uniti as l visit was slow starting jeff and the lady in the office really stepped it up and mover the process along nicely.These folks are top notch and I will be back to buy from jeff ross in the future,thank you sir for making this experience agreat one. More

AWESOME EXPERIENCE BUYING A Kia!!! First, I want to say that I highly recommend you talking with Jeff Ross if you are looking for an amazing deal on a Kia or any other vehicle Waikem ha First, I want to say that I highly recommend you talking with Jeff Ross if you are looking for an amazing deal on a Kia or any other vehicle Waikem has to offer. It was so nice that I could look at their inventory in their car lots and not be pressured to make a purchase. From being able to look around at my leisure without hassle, to entering the showroom and being greeted by Jeff and his manager, I could not say enough of how smoothly it all went. They had knowledge and experience and were able to help me with what I was looking for withOUT all of the hassle and pressure that you get from a lot of other dealerships. My mother purchased her car from Waikem and now I have purchased a vehicle from them as well. They work with YOU and get YOU what YOU want and understand limitations and everyday life issues that come into play when you are going to make a large purchase such as a vehicle. I've NEVER written a positive review about a sales person so this should allow you to see that WAIKEM IS AMAZING!!! Jeff, THANK-YOU is simply NOT enough!! I look forward to seeing you in 2 weeks!!! JEFF ROSS, everyone! REMEMBER THIS NAME!!!! More

Good experience I recently started searching for a vehicle online. I’ve never begun a car search online before so I was nervous about the process. Caitlyn woods was v I recently started searching for a vehicle online. I’ve never begun a car search online before so I was nervous about the process. Caitlyn woods was very helpful. She made the whole thing easy from start to finish. She helped give me all the details I needed to make the right decision. More

Ver nice and worked great with us. Mike Evans was very patient with us and found us our Kia that was within our budget. Will def go back when it's time for an upgrade. Mike Evans was very patient with us and found us our Kia that was within our budget. Will def go back when it's time for an upgrade. More

Purchase of our Kia Sorento Jeff, Wayne, and Vaughn West. They helped us find the right SUV. They were friendly and answered all our questions. We purchased 2017 Kia Sorento. Jeff, Wayne, and Vaughn West. They helped us find the right SUV. They were friendly and answered all our questions. We purchased 2017 Kia Sorento. More

Jeff, steve, and wayne Bought our 6th vehicle from waikem. Jeff, steve and wayne were fantastic. Will recommend these three to everybody.they also sold a car to my daughter Bought our 6th vehicle from waikem. Jeff, steve and wayne were fantastic. Will recommend these three to everybody.they also sold a car to my daughter the same day. More

Sales and Service Our sales representative, Jeff Ross, was amazing. Super friendly and very knowledgeable, he really helped us pick the right car to meet all our family Our sales representative, Jeff Ross, was amazing. Super friendly and very knowledgeable, he really helped us pick the right car to meet all our family needs. Made sure to walk us through the whole process of buying a new car with ease. I would recommend the Waikem Kia located in Massillon, OH to anyone I know looking to get a new car. They worked so hard to make sure we got the pricing to fit our budget as well as making sure we felt welcome while we waited. Major kudos here!! More