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Diehl Kia of Hermitage
Hermitage, PA
513 Reviews
Diehl Kia of Hermitage is part of the Diehl Auto Group family. Representing 13+ auto brands with some of the largest inventory car lots in Western, PA and Eastern, OH.
Purchasing a brand-new automobile is one of the largest investments most people will make in their life, which often times creates some apprehension and nervousness. However, the car-buying process should also be an exciting and enjoyable experience. Buying a new Kia model is a decision that surely keep you satisfied!
The friendly, experienced team of automotive professionals at Diehl Automotive goes out of their way to eliminate any uneasiness you might have and provide expert guidance that leads to you comfortably choosing the perfect vehicle for your schedule and budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 AM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 12:30 PM
Sunday Closed
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Showing 513 reviews
June 06, 2024
First time buyer for a kia. My salesman met me inside the front door and was very friendly and welcoming and we established a rapport immediately. He answered all my questions My salesman met me inside the front door and was very friendly and welcoming and we established a rapport immediately. He answered all my questions and listened to my concerns. He gave me options and was patient with me. His name was Geoff Wilson . More
by cheryl71560
Verified Customer
Helpful June 06, 2024
Leased Kia Sorento. There was a lot of inventory to choose from. Geoff in sales was good. Colleen in finance was very helpful and quick. There was a lot of inventory to choose from. Geoff in sales was good. Colleen in finance was very helpful and quick. More
by thurbs79
June 06, 2024
quick,friendly service. I service representative was very helpful. She was friendly and answered all questions. I service representative was very helpful. She was friendly and answered all questions. More
by Netlyn1106
Employees Worked With
June 05, 2024
Great experience. Excellent communication. Top notch dealer and employees. Thank you for everything. We appreciate your service. Excellent communication. Top notch dealer and employees. Thank you for everything. We appreciate your service. More
by nrecamy
June 02, 2024
Excellent customer service! From the moment I arrived to completion of service, this team kept me informed of the status of my vehicle's service. They took extra time to look From the moment I arrived to completion of service, this team kept me informed of the status of my vehicle's service. They took extra time to look at an additional concern I had with my vehicle when I arrived for my scheduled service. Thank you everyone at Diehl! More
by DENISESYBERT
Employees Worked With
June 02, 2024
Cam was a great salesperson! Highly recommend!! Very knowledgeable and well spoken! As well as courteous! Highly recommend!! Very knowledgeable and well spoken! As well as courteous! More
by kjsturrock
June 01, 2024
The dealership is often hard to get ahold of. I required a maintenance check of my car since the check engine light was on. Got an oil change and requested a report of the breaks and tire conditi I required a maintenance check of my car since the check engine light was on. Got an oil change and requested a report of the breaks and tire conditions and received neither. When I finally got the part replaced to turn the check engine light off, I got in my car and my check engine light was still on. So I had to wait an additional hour at the facility to just have them tell me they had to reset a bad airbag code. Kia has fallen FAR from the grace it once held imo. More
by Triston
Employees Worked With
Angela Cattrell
May 31, 2024
Very clean and professional. Quick answer all my questions. Waiting area was clean as well Quick answer all my questions. Waiting area was clean as well More
by jeanphillipsgreen
