Diehl Ford of Massillon

I'm working with them and them me at the moment. Tell you more when it's over. Tell you more when it's over. More

The Service managers and mechanics at Diehl Ford are the best!!! They are all very knowledgeable…. best!!! They are all very knowledgeable…. More

Joe was extremely helpful, polite, and professional. Had me back on the road with 2 new tires at a great price! Had me back on the road with 2 new tires at a great price! More

They very quick and on top of everything! Very satisfied . Would buy again from Diehl . Very satisfied . Would buy again from Diehl . More

Service scheduling website doesn't work. There's no way to know it the time and date schedule is any good. There's no way to know it the time and date schedule is any good. More

They explained everything needing done with my car how much and the importance of maintaining oler car much and the importance of maintaining oler car More

My experience with the Sales process at this dealership was sublime. Everyone was so nice and so respectful and helpful and upfront. Seriously, far and away the best experience I've had buying a car. Sh was sublime. Everyone was so nice and so respectful and helpful and upfront. Seriously, far and away the best experience I've had buying a car. Shout out to Alec! He was a newer Sales Rep and he went above and beyond over and over, even with my occasionally complicated needs. And any of the staff I had the pleasure of interacting with supported him every step of the way. Can't say enough good things! More

Service people are great. The web site is not, originally set service on it yet when I called the day before for a confirmation it was not processed. A problem in the program The web site is not, originally set service on it yet when I called the day before for a confirmation it was not processed. A problem in the program Thank you to service person on the phone, and especially those at the department. More

Robert was amazing from the moment I walked in and made sure I was satisfied with not only my purchase but my payment. I am beyond happy with the quality of my service and new Bronco! sure I was satisfied with not only my purchase but my payment. I am beyond happy with the quality of my service and new Bronco! More

As usual, Mel is a wonderful, personable customer service person! For years we have always appreciated his attention to detail, honesty, and professionalism. Well done & thank you! person! For years we have always appreciated his attention to detail, honesty, and professionalism. Well done & thank you! More