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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,491 Reviews
Call Service Center (503) 506-2034

1,491 Reviews of Dick’s CJDR of Wilsonville - Service Center

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October 16, 2024

Got the job done pretty quickly. Didn’t know we had recalls but they did More

by whitehare22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
Report | Print
Oct 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! I'm glad to hear that our team at Dick's Chrysler Jeep Dodge of Wilsonville was able to get the job done quickly and take care of those recalls for you. I appreciate your trust in us and look forward to seeing you again for any future needs! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 14, 2024

terrible service from drop off- waited in lobby 2 hours without an update- Angel came and told me he wasn’t told I was waiting so worked on other cars. Then got told my car would be done that day, then the More

by Madelinecdietrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angel Ramirez
Report | Print
Oct 16, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. We understand your frustrations regarding the delays and service you received during your visit to Dick's Chrysler Jeep Dodge of Wilsonville. Your feedback is valuable, and we will work on addressing these issues to ensure better communication and efficiency in the future. If you would like to discuss this matter further, please feel free to reach out to me directly. We appreciate your feedback and hope to improve your experience next time. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 13, 2024

Just went for an oil change and the quick lube service is great!! It is reasonably priced, convenient, and efficient. Kylie, the service advisor I worked with, was also very friendly and professional. More

by MDPdx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our quick lube service at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic that Kylie provided you with friendly and professional assistance. We appreciate your feedback and hope to see you again for your next oil change! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 12, 2024

All contacts have been handled on very professional manner facility is very conducive to do business with More

by shami65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rummerfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua DeLaunay
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! We're glad to hear that you found our team at Dick's Chrysler Jeep Dodge of Wilsonville to be professional and that our facility met your expectations. We appreciate your support and look forward to seeing you again! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 11, 2024

Seemed like the crew in the office there was a little cranky in the morning… but when I picked up my pickup the guy that checked me out was👍 good customer service and I really appreciated my rig was was More

by jearhart
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
Report | Print
Oct 14, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! We appreciate your experience at Dick's Chrysler Jeep Dodge of Wilsonville. We're glad to hear that you received good customer service when picking up your pickup and that you enjoyed the wash. We hope to see you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 10, 2024

The got me in and out in a short time frame at the very end of the day. More

by hoffmangary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your great review! I'm pleased to hear that you had a quick and efficient experience at Dick's Chrysler Jeep Dodge of Wilsonville. I strive to provide excellent service, even at the end of the day. I look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 10, 2024

Kylie and the dealership accommodated me quickly and with a smile. I can’t thank you all enough for making my car road safe again. More

by axumushroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! I'm thrilled to hear that our team at Dick's Chrysler Jeep Dodge of Wilsonville was able to accommodate you quickly and with a smile. It's our goal to ensure your vehicle is road-safe, and I appreciate your kind words. I look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 09, 2024

The dealership was very accommodating but the dealership is too far for me. I would love to have repairs closer to my home. I had to depend on the dealer transport me back and forth. More

by ggcatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
Report | Print
Oct 11, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback! I'm glad to hear that you found Dick's Chrysler Jeep Dodge of Wilsonville accommodating. We especially appreciate you traveling as far as you do to come visit us and are glad to hear you found our transportation helpful. If you have any further questions or need assistance, please feel free to reach out. We hope to serve you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 08, 2024

The Express Lube service Team was friendly and efficient. They did a great job servicing my Jeep and saved me time to enjoy my Saturday! Thanks again Kylee and Team. More

by raca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We’re thrilled to hear that you found our Express Lube service team friendly and efficient. It’s great to know that we could help you save time to enjoy your Saturday with your Jeep. We appreciate your recognition of Kylee and the team, and we look forward to serving you again at Dick's Chrysler Jeep Dodge of Wilsonville! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 07, 2024

Oil change took about the right amount of time. Kylie made some good recommendations. Overall a positive experience. More

by Scott V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Jimenez
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Oct 09, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you, Scott! We truly appreciate your feedback and are glad to hear that Kylie was able to provide you with good recommendations during your oil change. At Dick's Chrysler Jeep Dodge of Wilsonville, we strive to deliver a positive experience for our customers. We look forward to seeing you again for your next service! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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