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Dick’s CJDR of Wilsonville - Service Center

Wilsonville, OR

4.4
1,490 Reviews
Call Service Center (503) 506-2034

1,490 Reviews of Dick’s CJDR of Wilsonville - Service Center

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December 07, 2024

I was greeted and promptly introduced to my new Service writer. who addressed my concerns , and question I had about my chicle, yet discovered something’s I wasn’t aware my vehicle could do. Grateful, for More

by ajblack63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Heddings 8319
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Dec 09, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with your service writer at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic that she was able to address your concerns and help you discover more about your vehicle's features. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

December 04, 2024

Good dealership with a strong commitment to customer service. They have serviced our Trail hawk since 2017. More

by WE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kinney
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Dec 05, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We appreciate your loyalty to Dick's Chrysler Jeep Dodge of Wilsonville since 2017 and are delighted to hear about your positive experiences with our customer service. Your Trailhawk is in good hands, and we look forward to continuing to serve you in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

December 03, 2024

Awesome experience. Friendly staff. Walked me through many options, took everything I said into consideration. More

by robitzm
Recommend Dealer
Yes
Employees Worked With
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you so much for your kind words! We're thrilled to hear you had an awesome experience at Dick's Chrysler Jeep Dodge of Wilsonville. Our team truly values understanding our customers' needs and providing options that suit them best. We appreciate your feedback and look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 29, 2024

There were a few mistakes made during the initial processing of my vehicle. But the dealership stood behind everything and it was a pretty smooth transition through service. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rummerfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua DeLaunay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Donado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Pierce
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Dec 01, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback, Bruce. We appreciate you sharing your experience with us. It’s great to hear that despite the initial mistakes, Dick's Chrysler Jeep Dodge of Wilsonville was able to support you and ensure a smooth transition through service. Should you have any further concerns or questions, please feel free to reach out. We look forward to assisting you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 25, 2024

The staff at Dick's was great throughout the process of purchasing my slightly used truck. They listened to my needs and negotiated an amazing deal which included adding features to the truck that were a m More

by jbaxter17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua DeLaunay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassidy Donado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn, Joe and Ryan in sales
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Nov 26, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that our team at Dick's Chrysler Jeep Dodge of Wilsonville was able to meet your needs during the purchase of your slightly used truck. It's great to know that you appreciated the added features and cosmetic repairs. Your recommendation means a lot to us! We look forward to serving you and your friends in the future. Safe driving! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 22, 2024

It was good. Why do I have to write fifteen words? Kinda bossy if you. More

by clee16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kinney
Report | Print
Nov 25, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your feedback. We appreciate your visit to Dick's Chrysler Jeep Dodge of Wilsonville and are glad to hear you found your experience good. If you have any specific thoughts or further feedback to share, please feel free to reach out to us directly. We look forward to assisting you again! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 22, 2024

Very friendly and had it done fast. They even rotated the tires that wasn’t on the appointment. More

by firebirdsafarii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience at Dick's Chrysler Jeep Dodge of Wilsonville. It’s great that our team was able to assist you quickly and even take care of the tire rotation. We appreciate your trust in us and look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 22, 2024

Very reputable dealership in the PNW, huge selection of vehicles, and close to I-5 makes it easy for customers to view and purchase from their dealership. More

by walkertvari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 25, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! We appreciate your feedback about Dick's Chrysler Jeep Dodge of Wilsonville and are thrilled to hear you found our selection and location convenient. We strive to provide the best experience for our customers and hope to see you again soon! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

November 21, 2024

They got me right in for an oil change without an appointment. Outstanding service and staff. More

by mbhill2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 22, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! We’re thrilled to hear that you received outstanding service at Dick's Chrysler Jeep Dodge of Wilsonville, especially with your oil change. Our team aims to provide prompt and efficient service, and we appreciate you recognizing their efforts. We look forward to seeing you again for your next visit! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

November 18, 2024

We are not gonna there. Dealerships unfortunately are a necessary evil. Have a nice day. More

by wilcarpet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler George
Report | Print
Nov 18, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your thoughts. The parts needed for your vehicle took a long time to arrive which, unfortunately, was out of our hands. If you have any other questions or concerns, please feel free to reach out. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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