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Dick’s CJDR of Wilsonville - Service Center
Wilsonville, OR
1,521 Reviews
Today:Open today 9:00 AM - 3:00 PM
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1,521 Reviews of Dick’s CJDR of Wilsonville - Service Center
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February 28, 2025
Don’t seem to have their act together. Even though I bring my jeep to them exclusively, they could not tell me what service is needed when I called. Said I should be good till 100k miles Even though I bring my jeep to them exclusively, they could not tell me what service is needed when I called. Said I should be good till 100k miles. Brought in and I needed all kinds servicing on fluids and other things that are regular maintenance. Don’t trust them 100%, not because of just the last interaction. But convenient to where i live. I just know to be on my guard when I come here. More
by tocahill
Verified CustomerEmployees Worked With
February 28, 2025
Your service levels have gone down since the ownership change, and the prices have increased significantly. I am probably going to look for a different shop. change, and the prices have increased significantly. I am probably going to look for a different shop. More
by p.jones
Employees Worked With
February 28, 2025
Frustrating. Due to issues caused by the dealership my vehicle took 5 days longer than expected which forced me to rent a car that I paid for out of pocket and wo Due to issues caused by the dealership my vehicle took 5 days longer than expected which forced me to rent a car that I paid for out of pocket and would not be reimbursed. It would have taken longer if I hadn't called them every day. My vehicle was repaired well, so I am very pleased that the actual repair was done right. More
by Tim Durkee
Employees Worked With
February 26, 2025
Good service. Fast and easy. Seemed like a fair price. Friendly and helpful staff that helped me. Fast and easy. Seemed like a fair price. Friendly and helpful staff that helped me. More
by Moneill2
February 26, 2025
Outstanding support from Kylie Lima. Great job keeping me informed . Needs a promotion. Thank you very much Great job keeping me informed . Needs a promotion. Thank you very much More
by joeandana.anderson
Employees Worked With
February 26, 2025
for paying $2800. 00 on my last 2 visits to get my 2015 Jeep Grand Cherokee repaired and informing Bri that this was my only means of transportation, the dealership cou 00 on my last 2 visits to get my 2015 Jeep Grand Cherokee repaired and informing Bri that this was my only means of transportation, the dealership could not provide me with a loaner car for the years that I have been a loyal customer to Dick's and purchased my 2015 Jeep from the Dick's .Since my appointments have been made weeks in advance, there should be a loaner car available to me and for spending the amount of $ for the repairs, the dealership should have provided me with a loaner car. More
by dlchinn3
February 20, 2025
Very pleasant experience with the service provided and with the service rep Kylie Lima. She was very helpful throughout the process, friendly, polite, and very helpful with all the questions I had relate with the service rep Kylie Lima. She was very helpful throughout the process, friendly, polite, and very helpful with all the questions I had related to the services, upcoming services and even about aome of the vehicles they sell! More
by JW
Employees Worked With
February 14, 2025
I have not always been happy with Wilsonville Jeep. They have had a lot of employee changes. Recently I got the pleasure to work with Brianna. I told Brianna about my past experience with Wilsonville J They have had a lot of employee changes. Recently I got the pleasure to work with Brianna. I told Brianna about my past experience with Wilsonville Jeep. Brianna asked me to give them another try. I’m glad I did. Brianna not only solved my problem, she restored my faith in Wilsonville Jeep. Please, give Wilsonville Jeep another try. I think you will like what you see. More
by Sheila
Employees Worked With
February 13, 2025
Will not come back! !! Did absolutely nothing to help me but charge me over $200 for nothing. Absolutely horrible customerservice👎🏻👎🏻 !! Did absolutely nothing to help me but charge me over $200 for nothing. Absolutely horrible customerservice👎🏻👎🏻 More
by kimberliwhitlow
Employees Worked With
February 13, 2025
The service was great. Brianna did a good job communicating, was friendly, and easy to work with. The waiting area was as nice as I’ve ever seen. The only issues were I did Brianna did a good job communicating, was friendly, and easy to work with. The waiting area was as nice as I’ve ever seen. The only issues were I didn’t get a written report of my trucks condition and the service was very expensive. More
by karl13
Employees Worked With
