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Dick’s CJDR of Wilsonville

Wilsonville, OR

Overview
Employees
Reviews
Vehicles
4.5
1,969 Reviews
The Dicks CJDR Wilsonville team would like to extend an invitation to come in out of the rain and explore our INDOOR climate controlled showroom! With over 170,000 square feet, we are proud to be the largest indoor automotive dealership in the Pacific Northwest. No matter what Mother Nature brings, it's always warm and bright at Wilsonville Jeep Ram… You're going to love it here! Our indoor showroom not only offers a large inventory of the latest Chrysler Jeep Dodge and Ram vehicles available, but we also carry a wide selection of high-quality and low-mileage used vehicles for you to choose from too!
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25600 Southwest Parkway Center Drive

Wilsonville, OR

97070

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Showing 1,969 reviews

October 03, 2024

Prompt and courteous service. Very comfortable waiting area. Have been going to them for service since 2016. More

by lindampiland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I am bad at remembering names
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Oct 04, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful review! We're thrilled to hear that you've enjoyed prompt and courteous service at Dick's Chrysler Jeep Dodge of Wilsonville since 2016. It's great to know you appreciate our comfortable waiting area. We look forward to continuing to serve you in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 03, 2024

Worked with me to make a bad situation better and I'm grateful to them. More

by SheDevil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! We at Dick's Chrysler Jeep Dodge of Wilsonville are glad to hear that we could turn your experience around. Your gratitude means a lot to us. We look forward to serving you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 02, 2024

Staff were friendly. I arrived for an express oil change and was told an hour to 90 minutes. Two hours later still not finished. Later had additional fluids changes and w More

by ctray67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 04, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I understand that waiting longer than expected for your express oil change was frustrating, and I appreciate your feedback regarding our service times. At Dick's Chrysler Jeep Dodge of Wilsonville, I strive for efficiency without compromising quality. I also acknowledge your concerns about the credit card processing fee. I appreciate your feedback and will take it into account as we continually work to enhance our customer experience. If you have any further questions or concerns, please feel free to reach out to me directly. Thank you for choosing Dick's Chrysler Jeep Dodge of Wilsonville, and I hope to better serve you in the future. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 02, 2024

.Very helpful crew helped me shut my broken sun roof. Chose not to repair but crew were great. More

by KIMBERLYCHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Oct 04, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you, Kimberly, for your kind words! We appreciate you taking the time to recognize our helpful crew at Dick's Chrysler Jeep Dodge of Wilsonville. If you ever need assistance in the future or decide to get that sunroof looked at, we’re here to help. We look forward to seeing you again! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

October 01, 2024

Kylie and the team did a great job…professional, prompt service. Got me in and out quickly. More

by vpeterso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylie Lima
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with the team at Dick's Chrysler Jeep Dodge of Wilsonville. Our goal is to provide professional and prompt service, and we're glad we met your expectations. We look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 30, 2024

Had a great experience working with Tyler and Harrison. The transaction went smoothly and they answered all my questions. More

by tgradwahl
Recommend Dealer
Yes
Employees Worked With
Tyler Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison R
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience with Tyler and Harrison at Dick's Chrysler Jeep Dodge of Wilsonville. It's our goal to make every transaction smooth and to provide clear answers to all your questions. I appreciate your support and look forward to assisting you again in the future! Sincerely, Ryan Rummerfield, General Manager, rrummerfield@dicksautogroup.com

September 30, 2024

I was very pleased with the responsiveness in greeting and closure of my transaction. Very professional and a pleasure to do business with. More

by Mat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Chang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua DeLaunay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarek Eldeeb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Red
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with Dick's Chrysler Jeep Dodge of Wilsonville. Our team takes pride in providing professional service and ensuring a smooth transaction. I look forward to assisting you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 30, 2024

My service center experience was initially bad. Drew eventually made up for the horrible customer service from Tyler. I called for a copy of an invoice but was told by Tyler he/they couldn’t email More

by porterslunged40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler George
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the service you received at Dick's Chrysler Jeep Dodge of Wilsonville. I'm glad to hear that we were able to improve your experience and appreciate you being in contact with me. If you have any questions, comments, or concerns, please feel free to reach out to me directly via my cell phone number below. Your satisfaction is important to me, and I value the opportunity to enhance our service. Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 30, 2024

Eric was get, helped me deal with warranty company. Highly recommend. Clean, welcoming dealer and convenient for me More

by flamurrexhepi154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Dick’s CJDR of Wilsonville responded

I'm thrilled to hear that you had a great experience at Dick's Chrysler Jeep Dodge of Wilsonville. It's fantastic to know that our team was able to assist you with your warranty company and that you found our dealership clean and welcoming. I appreciate your recommendation and look forward to seeing you again soon! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

September 29, 2024

Very pleased with Tyler & Dick’s CJDR service department. Service both a RAM 1500 & RAM 2500 there. This was a major service on the 2500. Communication was good & vehicle finished as expected. More

by jbrooks389
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 01, 2024 -

Dick’s CJDR of Wilsonville responded

Thank you, for your wonderful review! I'm thrilled to hear that you were pleased with Tyler and the service you received at Dick's Chrysler Jeep Dodge of Wilsonville for both your RAM 1500 and RAM 2500. It's great to know the communication was satisfactory and that your major service was completed as expected. I appreciate your trust in us and look forward to assisting you again in the future! Sincerely, Drew Pierce, 360-210-8811, dpierce@dicksautogroup.com

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