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Dick Hannah Dick Says Yes
Vancouver, WA
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1,470 Reviews of Dick Hannah Dick Says Yes
I went to Dick Says Yes because I had dealt with them before and had a great experience. Returning for a second purchase through them did not disappoint. I told Jake what I wanted and he did all he could before and had a great experience. Returning for a second purchase through them did not disappoint. I told Jake what I wanted and he did all he could to help me find exactly what I wanted and in a price I was happy with. When I left that day (a week ago now) I had the car and financing, and the price was great! These guys do a super job. I could not be happier. I will always refer my friends to Dick Says Yes because they are consistently reliable, friendly, and easy to work with. More
I have a rough credit history. In the last few years, it's gone from "bad" to "no", so I was worried about whether I could get anything, much less a car I actually like. I worked with Jacob and Rock, who it's gone from "bad" to "no", so I was worried about whether I could get anything, much less a car I actually like. I worked with Jacob and Rock, who went over my credit history, told me what they could get me as far as models/down payment/etc, and worked with me to get the job done. See these guys, they'll get you in a car. More
Lance was very personable and accommodating. No pressure, but very helpful. My 84 year old mother loved him too, (they had a good-natured difference of opinion on sports teams.) I would definitel pressure, but very helpful. My 84 year old mother loved him too, (they had a good-natured difference of opinion on sports teams.) I would definitely recommend other potential buyers to ask for Lance when they are in the market for a car. More
With my previous car dying on the road on a Thursday night with my kids in the car, I knew I was going to have to get into something new. I spent the following day calling dealerships and loan servicers night with my kids in the car, I knew I was going to have to get into something new. I spent the following day calling dealerships and loan servicers, trying to get something worked out before I headed to a dealership, as I would have to ride my bicycle there to make the deal. Finally, after getting strung out by so many other dealerships, I called this place and Lance answered. He listened to my situation and said he thought he could help me. After a quick talk with Lance and Rocky, I headed down there, paperwork and hopes in tow. They both greeted me and set to work on obtaining financing for me. Lance listened to what I was looking for in a car, what I was looking to pay and just reassured me that everything would work out (no matter how many times I asked). The first car Lance took me out in was the one I ended up buying. He knew what I wanted and he knew what the finance managers were going to be able to make happen. Total time in dealership was about 2.5 hours, and that was largely spent just filling out paperwork. I have financed several cars in my life and by far, this was the smoothest experience I have ever had. From Lance (a very accommodating and likable guy) to the finance manager, everyone was there working with me to help me and my family out. They weren't looking to squeeze every nickle they could out of me, but just get me in a good vehicle, for a good price. What a fabulous experience. More
Jim was very friendly and welcoming, and always made us feel comfortable. We ended up getting into a beautiful car that we never thought we could afford - but we did! I had a few concerns about the pricing feel comfortable. We ended up getting into a beautiful car that we never thought we could afford - but we did! I had a few concerns about the pricing and the financing, but everyone at the dealership was extremely helpful and answered all of my questions. This was my first experience buying a car from a dealer, and while I did experience the typical feelings of pushiness, it was a great experience overall. We are so happy with our car, and it has become an affordable investment that we are still excited about. I will be sure to recommend them to anyone looking to buy a car because Jim and the other staff members really made us feel comfortable when we were weary about financing and price - we really shouldn't have been. Thank you Jim!! More
I am a returning customer to Dick Hannah. My first experience was not a good experience even though I had gone through the Legacy Corporate Program. But I figured that had been about 6 years prior so experience was not a good experience even though I had gone through the Legacy Corporate Program. But I figured that had been about 6 years prior so I would give Dick Hannah another chance. I am happy that I did. Lance and the finance department were very professional and made the buying experience as quick and painless as possible. More
James and his team at Dick Says Yes were PHENOMENAL! The purchase I just made is my second purchase from Dick Says Yes! And I will continue to go back there in the future. All of their employees are friendl purchase I just made is my second purchase from Dick Says Yes! And I will continue to go back there in the future. All of their employees are friendly, knowledgeable, and a pleasure to do business with. And trust me, I have less than perfect credit, and they got me approved with a decent interest rate. Don't let bad credit scare you when it comes to DIck Says Yes. They can get you in a vehicle! More
Absolutely AMAZING service all around! Lawrence was very understanding of our needs and didn't try to put us into something we could not afford! Rock was very helpful in making our payments reasonable and a understanding of our needs and didn't try to put us into something we could not afford! Rock was very helpful in making our payments reasonable and affordable!!! Together they got us into a fuel efficient 2011 Nissan Versa which we LOVE LOVE LOVE!!! Much better than our '95 Chevy Blazer! THANK YOU THANK YOU! When we are ready to buy a second car, we are coming to you! More
Have never really gone to a dealer and bought a car before in my 40+ years of driving! Had a lot of hand-me-downs and cars bought from friends/private parties. The customer service and friendly sales before in my 40+ years of driving! Had a lot of hand-me-downs and cars bought from friends/private parties. The customer service and friendly sales people was excellent! Again felt like I was buying from a friend. The overall experience was good and while we ended up paying a bit more than we hoped - the car we came home with was well worth it! Almost new with very low mileage. Dick made a believer out of us, for sure. Believe in nice! :) More
Came back to Dick says yes for a second purchase because they were very helpful with my last car purchase and had a couple of cars in their inventory I wanted to see. It turned out that both cars were at di they were very helpful with my last car purchase and had a couple of cars in their inventory I wanted to see. It turned out that both cars were at different Hannah owned lots so Lawrence went on two different days to go pick up the cars so I could test drive them. The entire experience was very laid back and they were very helpful. I found just what I was looking for and got a fair price. Would definitely recommend Lawrence and dick says yes. More