
Dick Hannah Dick Says Yes
Vancouver, WA
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1,483 Reviews of Dick Hannah Dick Says Yes
Dani was very friendly and helpful. She listened to my needs and made it a pleasant car shopping experience. Dani is an asset to your company. I will recommend others to Dick Hannah. Thank you, needs and made it a pleasant car shopping experience. Dani is an asset to your company. I will recommend others to Dick Hannah. Thank you, I love my Jetta!! More
Great service overall. Small selection of what I was approved for but ended up with a great car that I'm happy with. The time I spent at the dealership was less than expected which was nice. Thanks Dani approved for but ended up with a great car that I'm happy with. The time I spent at the dealership was less than expected which was nice. Thanks Danielle :) More
This internet shopping experience with this dealership is a scam. First you choose a vehicle that you are interested in. Then they want to chat with you. Then there is a tab that says get your e-price quo a scam. First you choose a vehicle that you are interested in. Then they want to chat with you. Then there is a tab that says get your e-price quote. So you push it. Then you get an email asking you to enter an email address that your internet server will not accept so...there is no e-price. Unlike every other dealership on the planet they say that their price on their website is the only price they consider...not taking into account any trade ins or cash deals. Nowhere on their website does it say that there is no negotiation process...NOWHERE. This was a huge time wasting exercise and these people should be reported to the better business bureau. Can someone explain why their is a quote on the internet saying "Dick says, YES." He says YES to what? That you can pay the exact price on his website? More
I went in to this dealership with low hopes on being able to get a vehicle due to poor credit and limited funds for a down payment. I was beyond pleasantly surprised to find that not only were they able to g to get a vehicle due to poor credit and limited funds for a down payment. I was beyond pleasantly surprised to find that not only were they able to get me financing but they were able to get me into a very nice car. Lawrence and jim (finance) were amazing! They answered every question I had and both went above and beyond to ensure I was happy and comfortable. I will be going back to them anytime I need a vehicle and will recommend them to anyone looking to buy or lease! Keep it up guys! You rock!!!! More
The customer service was wonderful. The salesperson Robert Chartier, was very willing to work with me on price and monthly payments I would be comfortable with. The car I came to look at was located in Robert Chartier, was very willing to work with me on price and monthly payments I would be comfortable with. The car I came to look at was located in a different town about 35 miles away. Robert went and got it so I could test drive it. The finance people were pleasant and also willing to work with me. I would be happy to referr my friends to Robert and dealership. Christina Durst More
Came in thinking I wouldn't have any luck. Jodi was patient and friendly and her and the finance department were amazing! I left with a fabulous car and a great deal. I highly recommend them! patient and friendly and her and the finance department were amazing! I left with a fabulous car and a great deal. I highly recommend them! More
Dani and Rock were great could not of asked for better service they were kind, friendly and fast. they did all they could to get into the car we wanted. thank you so much. Jim and Tonya service they were kind, friendly and fast. they did all they could to get into the car we wanted. thank you so much. Jim and Tonya More
My husband and I came in to look at a 2012 Dodge Durango Crew and Lawrence Ram was the man to show it to us! He was very friendly and professional. The Durango was out of our price range, so Lawrence showed Crew and Lawrence Ram was the man to show it to us! He was very friendly and professional. The Durango was out of our price range, so Lawrence showed us around the dealerships and really worked with us. After looking at all the vehicles, we weren't finding anything that fit our needs and wants the way the Durango did. Lawrence took us back over there and offered to take it back to Dick Says Yes and see what could be worked out between our trade and the Durango. My husband and I really didn't want to get our hopes up because we had a bad experience the evening before at a different dealership regarding our trade in. After everything was said and done, we were able to get a very good price for our trade in (2008 Scion XD) and the Durango was dropped down to a price we could afford. We were delighted. I got a better vehicle then I could have imagined. The people at Dick Says Yes and Dick Hanna were amazing. Thank you all for making our car buying experience as easy as possible. We LOVE our new vehicle and will be back to buy our Camaro!! More
Sent a note via email. We received a quick call back from Rob Chartier. Rob went through some quick questions, reviewed our application and set up an appointment. On a follow up call prior to our appointment Rob Chartier. Rob went through some quick questions, reviewed our application and set up an appointment. On a follow up call prior to our appointment we went through some of our expectations and challenges. Rob greeted us upon arrival, sat down and reviewed our expectations and met with Rock Sobeck to go over our history and challenges to set the right expectation up front. We reviewed the inventory with Rob and went out to check what was available. Rob was extremely accommodating, knowledgeable and attentive to our needs. We found our next vehicle and worked out the financial details with Rock. The entire dealership worked hard for us to make a deal and we went home with our vehicle that night. Overall the experience was excellent and given the opportunity we will be working with Dick Says Yes again. Thank you Rob and Rock. More
Jodi was very friendly and helpful. Thank you for the information and experience! Went to Dick says yes expecting to be turned away, but went home with a new to me car!! :) Chris and Sara information and experience! Went to Dick says yes expecting to be turned away, but went home with a new to me car!! :) Chris and Sara More