Dick Hannah Dick Says Yes

It was fantastic to finance a used car. I came in to refinance my loan. Not only did I end up with a lower payment with the bank of my choice but I was able to upgrade. The staff was very nice. When I m refinance my loan. Not only did I end up with a lower payment with the bank of my choice but I was able to upgrade. The staff was very nice. When I mentioned that I had to leave for work, they sped up their process. This is a great dealership to get a car from. More

All, We had some issues after the purchase that were All, We had some issues after the purchase that were expeditiously corrected by the general manager Mr. Wagner. He became aware of our situation an All, We had some issues after the purchase that were expeditiously corrected by the general manager Mr. Wagner. He became aware of our situation and handled it personally. I would buy at this dealership again and plan on it very soon. Sincerely, Mark L. More

Friendly. Expidited paperwork. Felt pushed to buy that day. Overall positive experience. Liked the financing and service options. Peace of mind on a big purchace. day. Overall positive experience. Liked the financing and service options. Peace of mind on a big purchace. More

I went to Dick Says Yes because I had dealt with them before and had a great experience. Returning for a second purchase through them did not disappoint. I told Jake what I wanted and he did all he could before and had a great experience. Returning for a second purchase through them did not disappoint. I told Jake what I wanted and he did all he could to help me find exactly what I wanted and in a price I was happy with. When I left that day (a week ago now) I had the car and financing, and the price was great! These guys do a super job. I could not be happier. I will always refer my friends to Dick Says Yes because they are consistently reliable, friendly, and easy to work with. More

I have a rough credit history. In the last few years, it's gone from "bad" to "no", so I was worried about whether I could get anything, much less a car I actually like. I worked with Jacob and Rock, who it's gone from "bad" to "no", so I was worried about whether I could get anything, much less a car I actually like. I worked with Jacob and Rock, who went over my credit history, told me what they could get me as far as models/down payment/etc, and worked with me to get the job done. See these guys, they'll get you in a car. More

Lance was very personable and accommodating. No pressure, but very helpful. My 84 year old mother loved him too, (they had a good-natured difference of opinion on sports teams.) I would definitel pressure, but very helpful. My 84 year old mother loved him too, (they had a good-natured difference of opinion on sports teams.) I would definitely recommend other potential buyers to ask for Lance when they are in the market for a car. More

With my previous car dying on the road on a Thursday night with my kids in the car, I knew I was going to have to get into something new. I spent the following day calling dealerships and loan servicers night with my kids in the car, I knew I was going to have to get into something new. I spent the following day calling dealerships and loan servicers, trying to get something worked out before I headed to a dealership, as I would have to ride my bicycle there to make the deal. Finally, after getting strung out by so many other dealerships, I called this place and Lance answered. He listened to my situation and said he thought he could help me. After a quick talk with Lance and Rocky, I headed down there, paperwork and hopes in tow. They both greeted me and set to work on obtaining financing for me. Lance listened to what I was looking for in a car, what I was looking to pay and just reassured me that everything would work out (no matter how many times I asked). The first car Lance took me out in was the one I ended up buying. He knew what I wanted and he knew what the finance managers were going to be able to make happen. Total time in dealership was about 2.5 hours, and that was largely spent just filling out paperwork. I have financed several cars in my life and by far, this was the smoothest experience I have ever had. From Lance (a very accommodating and likable guy) to the finance manager, everyone was there working with me to help me and my family out. They weren't looking to squeeze every nickle they could out of me, but just get me in a good vehicle, for a good price. What a fabulous experience. More

Jim was very friendly and welcoming, and always made us feel comfortable. We ended up getting into a beautiful car that we never thought we could afford - but we did! I had a few concerns about the pricing feel comfortable. We ended up getting into a beautiful car that we never thought we could afford - but we did! I had a few concerns about the pricing and the financing, but everyone at the dealership was extremely helpful and answered all of my questions. This was my first experience buying a car from a dealer, and while I did experience the typical feelings of pushiness, it was a great experience overall. We are so happy with our car, and it has become an affordable investment that we are still excited about. I will be sure to recommend them to anyone looking to buy a car because Jim and the other staff members really made us feel comfortable when we were weary about financing and price - we really shouldn't have been. Thank you Jim!! More

I am a returning customer to Dick Hannah. My first experience was not a good experience even though I had gone through the Legacy Corporate Program. But I figured that had been about 6 years prior so experience was not a good experience even though I had gone through the Legacy Corporate Program. But I figured that had been about 6 years prior so I would give Dick Hannah another chance. I am happy that I did. Lance and the finance department were very professional and made the buying experience as quick and painless as possible. More

James and his team at Dick Says Yes were PHENOMENAL! The purchase I just made is my second purchase from Dick Says Yes! And I will continue to go back there in the future. All of their employees are friendl purchase I just made is my second purchase from Dick Says Yes! And I will continue to go back there in the future. All of their employees are friendly, knowledgeable, and a pleasure to do business with. And trust me, I have less than perfect credit, and they got me approved with a decent interest rate. Don't let bad credit scare you when it comes to DIck Says Yes. They can get you in a vehicle! More