Dick Hannah Dick Says Yes

Lawrence was extremely patient and helpful. He helped me via email for nearly two months. He listened to what I wanted, and helped me find just the right vehicle. I recommend him! via email for nearly two months. He listened to what I wanted, and helped me find just the right vehicle. I recommend him! More

I submitted a credit app with Dick Hannah wondering if they would A) Take my trade in B) actually get me financing. I have awful credit, I've been through a divorce but my car was on its last legs. I w they would A) Take my trade in B) actually get me financing. I have awful credit, I've been through a divorce but my car was on its last legs. I was concerned that they wouldn't be able to do anything for me at all because I didn't really have cash to put down. Jake and Rock hooked it up! First off, it was pleasant. It didn't take all day like my last car buy did (just 2 1/2 hours) They worked really hard to get me financed. They also didn't act like a bunch of snarky salesman when I didn't want the first car offered. They have me a choice. When I walk into a dealership I'm usually told what I get to drive away with. These guys basically let me pick (within my means of course). At first, honestly, I wasn't terribly stoked at the idea of an HHR but after reading some reviews online and seeing all the features it had, I was prettyuch sold. Last time I financed, I wasn't given a choice and I took the car solely on color, looks, and the fact that it was a manual. I'm happy about my purchase this time and I'd gladly buy again from these guys. Trust me, go see Jake and Rock and you won't be disappointed!!! More

lance was an amazing salesmen he was extremely nice n very not in my face witch I liked he deserves a raise but he needs to learn to drive a Manuel.. very not in my face witch I liked he deserves a raise but he needs to learn to drive a Manuel.. More

I just want to thank Dick Says YES for helping me with I just want to thank Dick Says YES for helping me with the purchase of our great neat vehicle and most of all thank Jodi for all her help in gettin I just want to thank Dick Says YES for helping me with the purchase of our great neat vehicle and most of all thank Jodi for all her help in getting just what i wanted instead of what was available i got to choose and that was the most fun and enjoyed all of the entire trip there to check out the business and loved all employees help. Thank You Jodi! Happy Birthday! More

Thank you guys for all the help even with my credit. And thank you robert for explaining about how dealerships work. And how I can fix my credit while enjoying my new car. Thank you again. Dee thank you robert for explaining about how dealerships work. And how I can fix my credit while enjoying my new car. Thank you again. Dee More

Doug was the best ever. He was very polite and professional, and didn't waste our time looking at cars we couldn't afford. LIKE A BOSS!!! professional, and didn't waste our time looking at cars we couldn't afford. LIKE A BOSS!!! More

I just bought my FOURTH car from Dick Says Yes. I could have gone to any other lot because our credit has increase through our purchasing cars.. so we get an great interest rate. Dick Says Yes is not just have gone to any other lot because our credit has increase through our purchasing cars.. so we get an great interest rate. Dick Says Yes is not just for credit challenged people.. I buy my cars here now because of the excellent friendly service.. plus they actually offer you the same cars the Dick Hannah at the auto mall does but these people have a more personal relationship with their customers I think.. Like a Mom and Pop store instead of the department store.. This is the second time I have dealt with Jake.. it had been a very long time since I had seen him and he remembered my name. He found me a car that was almost exactly what I wanted.. I wanted a 2013 Chevy Malibu (they didnt have any) but they had a loaded 2012 Chevy Cruze LTZ which is basically a baby Malibu.. this car has everything.. auto start, keyless everything, leather, satellite radio, low miles, ect.. financing was pretty painless.. and not to long of a transaction.. More

This is my second purchase made through Dick Hanna, and both times it seemed like I had an insurmountable hill to climb. Chris and Rock worked tirelessly to find a vehicle that worked with my situation, e both times it seemed like I had an insurmountable hill to climb. Chris and Rock worked tirelessly to find a vehicle that worked with my situation, even after the first vehicle we tried just didn't fit my life style. Yes the three day grace period on your vehicle is real if it doesn't work they will find you one that does. Thamara was excellent in her follow up making sure we were satisfied with every facet of our experience. I hate buying cars but thanks to my experience with Dick Hanna some of the fear and misnomers are gone. More

Dani was very friendly, and had excellent customer service. she answered all our questions. Rock helped us out to get the right rates and our payments to where we could afford them. We will definitely service. she answered all our questions. Rock helped us out to get the right rates and our payments to where we could afford them. We will definitely be telling our family and friends to come and buy there next car from this dealership. Thank you all for making us feel comfortable while we were there. We love our 2012 Chevrolet Sonic. More

Lance and all staff super helpful ! Most pleasant and smooth process ever!I would definitely recommend to others and will for sure be a repeat and returning customer for everyone one of my auto needs!!! smooth process ever!I would definitely recommend to others and will for sure be a repeat and returning customer for everyone one of my auto needs!!! Got the 2012 Versa love it! No misrepresentation what so ever the commute to the city is easy!Smooth and safe! I would give them 10 stars but not an option. Thank you to all the staff at Dick hannah says yes for making it so easy!River thanks you too!!! More