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Diamond Mazda

Lancaster, CA

4.7
145 Reviews

1015 Auto Mall Dr

Lancaster, CA

93534

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145 Reviews of Diamond Mazda

July 20, 2023

They've really helped me and my mother alot on getting my second vehicle. Giving us a great deal on a car. Thanks so so much! More

by bboywrench785
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramsey Esteva, Sarah Hile
Jul 25, 2023 -

Diamond Mazda responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

Jul 25, 2023 -

bboywrench785 responded

Yes. I wanted to know on how I'm going to pay my monthly car bill. Is it going to be sent in mail? An thank you so much im very grateful With the vehicle🙂

July 17, 2023

Customer service was horrible. Was pressured by sales manager and general manager. No car mats or gas in car. Lack of transparency and clear communication. More

by emujica72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales manager, general manager
Jul 19, 2023 -

Diamond Mazda responded

Edward, II am the General Manager at Mazda and I don’t believe you and I have ever met. I have tried to reach out to you directly. Please reach back out as soon as possible so we can discuss your visit. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

July 16, 2023

I had a great experience at this Mazda dealership. Very helpful staff, friendly, accommodating, and easy to work with! More

by DeeDee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard and Ashley
Jul 19, 2023 -

Diamond Mazda responded

Thank you for your review of our team, DeeDee. I'm glad to hear that you had a positive experience with us and look forward to seeing you again soon! Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

July 15, 2023

We had a very very very very very very very very very very good experience. More

by BRENTSPLAYBOX
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know her name.
Jul 19, 2023 -

Diamond Mazda responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

July 15, 2023

The service employees are very nice and have good customer service. My issue is with Diamond Mazda as a whole it's not a good dealership compared to others I've been to. I've had my car for over 3 ye More

by CHRISTAL5394
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 18, 2023 -

Diamond Mazda responded

Christal, thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Dustin Lawler - GM dlawler@daliaauto.com (661) 949-3586

July 09, 2023

Ruben was great and super helpful! Thank you so much for all your help ! So happy with my car! More

by alydl28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Hernandez
Jul 12, 2023 -

Diamond Mazda responded

Thank you for leaving us this great review! I am very happy to hear that Ruben could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 952-1396

July 09, 2023

Honest easy professional. Great service will recommend to every one. Great customer service. Great deals More

by eacollision
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edger
Jul 12, 2023 -

Diamond Mazda responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 952-1396

July 09, 2023

Nice friendly honest service. Discussed all aspects of service with me and any future services needed. Fair pricing. More

by SCHAFFNER014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wry accommodating and friendly.
Jul 12, 2023 -

Diamond Mazda responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Diamond Mazda team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 952-1396

July 08, 2023

Nice friendly and outgoing personal anyways willing to assist with any matters. I enjoyed coming there. More

by dre3wla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Weekend csr
Jul 12, 2023 -

Diamond Mazda responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 952-1396

July 01, 2023

Service writer was very friendly and knowledgeable. Service was prompt and completed in no time at all. More

by MWCANADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keri Spencer
Jul 06, 2023 -

Diamond Mazda responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Sam Kassis - GM skassis@daliaauto.com (661) 952-1396

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