Diamond Mazda
Lancaster, CA
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147 Reviews of Diamond Mazda
They were very helpful to me I enjoy doing business with them and most likely I will go back to get a better car them and most likely I will go back to get a better car More
I would give 4. 5 if I could but the rating does not allow. I only deducted half a star because they no longer give free car washes. Little details like that make me 5 if I could but the rating does not allow. I only deducted half a star because they no longer give free car washes. Little details like that make me feel treated as an individual not an assembly line customer. OUTSTANDING CUSTOMER SERVICE from Keri and her assistant. Honest estimate and great work done correctly and quickly. No complaints there. Wonderful value for price paid. More
Customer service was horrible. Was pressured by sales manager and general manager. No car mats or gas in car. Lack of transparency and clear communication. Was pressured by sales manager and general manager. No car mats or gas in car. Lack of transparency and clear communication. More
The service employees are very nice and have good customer service. My issue is with Diamond Mazda as a whole it's not a good dealership compared to others I've been to. I've had my car for over 3 ye customer service. My issue is with Diamond Mazda as a whole it's not a good dealership compared to others I've been to. I've had my car for over 3 years and there's never a complimentary car wash. This is something that's standard at most dealerships. When I bought my car I was also assured the tape they had around the doors, a scratch resistant lining would be changed free as needed for the lifetime of my car, it's peeling and hasn't been changed once. I'm at the point where I'm just going to make the drive to the dealership I purchased from to see if I can get better service because it seems like the dealership in the AV simply doesn't have everything they need to provide quality service. Again great employees and it's not a reflection of them I just think the dealership is lacking and is not equipped adequately. More