Back

Diamond Honda

City of Industry, CA

4.8
1,200 Reviews

17525 E. Gale Avenue

City of Industry, CA

91748

Directions

By Type

1,200 Reviews of Diamond Honda

January 09, 2020

Quick, friendly and professional service My car battery was dead last week. I just made a call to the service department, the girl who answered my phone is very friendly. She asked me whether More

by Jh Wang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
Jan 10, 2020 -

Diamond Honda responded

Thanks for the great review. We're glad we could get you back on the road quickly. Please come see us again soon!

January 08, 2020

Purchase a new car I'm a freshman from Taiwan, Scott. Lan and his manager are very nice. Both people help me to purchase a new car and take me to do the driving test. More

by Chiyuan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JINGUANG LAN, Allen Ho
Jan 09, 2020 -

Diamond Honda responded

You're very welcome, and thank you for coming in! We're always happy to hear good things from our customers.

January 08, 2020

Great job Elmo he got me out quick and I was able to get to my order appointment on time. He advise you do service like filters which I will do layetb More

by sergio.hernandez1
Recommend Dealer
Yes
Employees Worked With
Ellmo Arellano
Jan 09, 2020 -

Diamond Honda responded

Thank you! We're glad you had a great experience with our service department.

January 08, 2020

Great service! Very friendly costumer service. Juan Gonzalez and Ziad Yazouri are the ones who help me get through my first purchase. Very helpful for my experience. More

by Hchhang
Recommend Dealer
Yes
Employees Worked With
Ziad Yazouri, Juan Gonzalez , Rafael Gonzales
Jan 09, 2020 -

Diamond Honda responded

Thank you! We appreciate the positive feedback, and hope to see you back again!

January 07, 2020

Satisfied Customer I was completely satisfied with the service. It did take a little bit longer to get the parts in due to it being the holiday season, but once the part More

by kstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lam
Jan 09, 2020 -

Diamond Honda responded

We're sorry that your parts order was delayed, but thank you for taking the time to leave us positive feedback. We're glad we could get your car back to working perfectly!

January 06, 2020

Elmo was so polite and very professional. He answered all my questions and I left feeling very happy and satisfied. Great service great customer service!! More

by adriahernandez
Recommend Dealer
Yes
Employees Worked With
Elmo
Jan 06, 2020 -

Diamond Honda responded

Thanks for the great review! We're glad we could help you out.

Jan 09, 2020 -

Diamond Honda responded

Thank you! Excellent customer service is what we strive for. We appreciate your business!

January 05, 2020

I was very pleased with the service I was given. Silvia Navarro answered all my questions. She was very professional and knowledgeable of the features in my car. I will definitely request Silvia to help me More

by Gloria A
Recommend Dealer
Yes
Employees Worked With
Silvia Navarro
Jan 06, 2020 -

Diamond Honda responded

Thanks for taking time to leave us positive feedback. We'll pass the compliments on to Silvia!

January 02, 2020

Satisfied Customer Good experienced from start to finished. Elmo, the Service Adviser, was friendly and helpful. As well as thoroughly explained what serviced was done More

by twgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elmo Orellana
Aug 10, 2022 -

Diamond Honda responded

Thanks so much for coming in and for taking the time to leave us this review. We appreciate it!

January 02, 2020

Rafael was amazing! He really treats your visit as if he was taking care of a relative/friend. Very welcoming and knowledgeable about services to a vehicle. Not happy that I needed a break fluid change TWO More

by mtoledo1308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Ornelas
Jan 06, 2020 -

Diamond Honda responded

We're so sorry about the issue you experienced with the break fluid! We'll pass your concerns on to management to make sure things like that don't happen going forward. We appreciate your business, and we're glad that our team provided you with great customer service.

December 31, 2019

Alan Chan is very friendly and helpful. Have used this dealership since 1992 when I bought my first Honda. The service advisers have always been friendly and helpful. Alan has been my servic More

by ab_flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanks to the Service Technicians who works with the advisers and services the vehicles. Great job., Alan Chan
Jan 01, 2020 -

Diamond Honda responded

Thank you for taking the time to leave us this great review, and thank you for being such a loyal customer! We'll pass the compliments on to Alan and the rest of our team. We look forward to seeing you again soon!

...
94
...