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Diamond Honda

City of Industry, CA

4.8
1,200 Reviews

17525 E. Gale Avenue

City of Industry, CA

91748

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1,200 Reviews of Diamond Honda

August 12, 2020

Wait time was pretty accurate for not having an appointment. I even received a car wash which i wasn’t expecting. Great job at this location. More

by solidsnk311
Recommend Dealer
Yes
Employees Worked With
Tony Lam
Aug 13, 2020 -

Diamond Honda responded

Thanks! We're glad you enjoyed your experience at our dealership.

August 11, 2020

Satisfying Customer Expectations…Gabriel Salinas! Gabriel met all my needs while visiting Diamond Honda. He was very transparent on what needed to be done to my vehicle and didn’t make me wait. Gabr More

by JorgieB.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Salinas
Aug 13, 2020 -

Diamond Honda responded

Jorgie--Thank you for the compliments! We are so happy to hear that you had a positive experience with us.

August 07, 2020

Kudos to Tom Lam My service advisor was forthright with my needs. Personable and professional. His name is Tom Lam AKA Tony. He texted me in a timely fashion when the More

by ARIS Banico
Recommend Dealer
Yes
Employees Worked With
Tom Lam
Aug 11, 2020 -

Diamond Honda responded

We're glad you had a positive experience with our service team. Thank you for coming in!

August 07, 2020

Very good service. Glad to know you have a staff who can speak Mandarin, which made this a lots easier. 25 word minimum is stupid though. More

by Bill Li
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Lam
Aug 11, 2020 -

Diamond Honda responded

Thanks for taking the time to leave us positive feedback. We appreciate it, and we're glad we could provide you with excellent service!

August 05, 2020

Joannne is the girl to go too for rapid service..Five star to her customer service skills. Always on top of things. Kept me updated with the status of my car. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Martinez
Aug 07, 2020 -

Diamond Honda responded

Thank you for the great review, and thank you for trusting us to service your vehicle! We hope to see you back again.

August 05, 2020

Service The workers' efficiency needs to be improved, the waiting time is too long. Anyway, the service department was relatively fast and communicates well. More

by Wayne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Martinez
Aug 05, 2020 -

Diamond Honda responded

Hi Wayne, So sorry about your wait time. We're doing all we can to improve on that. We appreciate the feedback, and we hope to see you back again!

August 03, 2020

Great Car Buying Experience at Diamond Honda It was a great experience buying a new car at Diamond Honda. The staff were very professional, knowledgeable, and friendly especially Ruben Ortega, Ja More

by hsedillosjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Ortega and Leon in Finance, Jae Lee
Aug 11, 2020 -

Diamond Honda responded

Wow, thanks for the great review! We're happy that you had such a positive experience purchasing your Odyssey. Enjoy, and we hope to see you back if you need anything else.

July 29, 2020

Service department was quick and efficient, very nice and accommodating. Waiting area was clean and comfortable, they had an employee come and clean off chairs and counters often to help keep the store clean More

by Taylor
Recommend Dealer
Yes
Employees Worked With
Oscar
Jul 30, 2020 -

Diamond Honda responded

Hi Taylor, Thank you for taking the time to leave us this great review. We appreciate your business!

July 27, 2020

Rafael Ornelas is a person who provides excellent service and knows his work a lot. I will definitely follow Diamond Honda in addition to recommending them. More

by raulgamez50216
Recommend Dealer
Yes
Employees Worked With
Rafael Ornelas
Jul 30, 2020 -

Diamond Honda responded

Thank you Raul! We appreciate the recommendation, and we look forward to seeing you again.

July 19, 2020

Diamond Honda Service Dept. Prompt service work by Joanne Martinez. This is only service department car has been in since new, that must tell anybody something. keep up the good More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Martinez
Jul 21, 2020 -

Diamond Honda responded

Thanks for the compliments, Ed! We hope to see you back again.

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