Diamond Honda

The service advisor was very nice and informative and knowledgeable. She when over and beyond. knowledgeable. She when over and beyond. More

Very friendly and helpful. Explain it to me detail by detail. Loved the video step by step. Explain it to me detail by detail. Loved the video step by step. More

Joanne has a very friendly personality and handled my car situation very professionally. She provided details about the car-recall repair, the option to fix the tire issue, and also emphasized to me the len situation very professionally. She provided details about the car-recall repair, the option to fix the tire issue, and also emphasized to me the length of time needed to fix all at the same time. She accommodated the service as quickly as possible on the same day - as a walk-in customer. Joanne demonstrated her enthusiasm to be of assistance from beginning to end. This was my very 1st time visiting the Honda-COI Service Dept. Overall, it provides a good walk-in impression and I was very pleased with the service provided by Joanne and the other employees handling my car situation. As for the waiting area, it is very well kept and very welcoming. It is great that you can rely on the exceptional customer service and also the good quality of service to your vehicle by the Honda personnel at your local Honda Dealer. More

Claudia was very helpful. The service was very prompt. They had my vehicle fixed and ready The service was very prompt. They had my vehicle fixed and ready More

We like the accessibility to open appointments, the text message updates and the explanation of what our car will be needing to keep it lasting on the road message updates and the explanation of what our car will be needing to keep it lasting on the road More

I had scheduled a battery service. I was given the appointment only to find out they didn’t have the battery. Please do not make an appointment with customers if you do not have the ba I was given the appointment only to find out they didn’t have the battery. Please do not make an appointment with customers if you do not have the battery in stock. Just saves time and money. More

They did not complete what they were supposed to do. I used to live in fresno and the service was half the price and I always had a very good experience. I used to live in fresno and the service was half the price and I always had a very good experience. More

I have an older car (2008 Element), but was upset by the mechanic and one of the service reps saying I should expect some rough idle and vibration. Felt like an excuse for not being able to tell me the exac mechanic and one of the service reps saying I should expect some rough idle and vibration. Felt like an excuse for not being able to tell me the exact problem. It's better after spending $2,600, but I'm not completely satisfied. I did put in some after market motor mounts which "might" be an issue, I'll replace these with OEM one by one to see the difference. I think my antique should be running a bit better so I'll continue the struggle, still worth the money to me. More

Had a complex case, but at the end the auto was fixed correctly. Discussing the matter with the Supervisor was instrumental correctly. Discussing the matter with the Supervisor was instrumental More

Great service by my advisor Ming peng with answering any question I had for him. question I had for him. More