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Diamond Honda

City of Industry, CA

4.8
1,200 Reviews

17525 E. Gale Avenue

City of Industry, CA

91748

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1,200 Reviews of Diamond Honda

February 23, 2023

Gabriel is the service person I prefer to work with. He's young, I'm old. He tries to watch out for my wallet and only do the things that are required. More

by icyura10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Salinas
Feb 27, 2023 -

Diamond Honda responded

We're happy to hear that Gabriel is so helpful. Thank you!

February 23, 2023

The service is very good, the attitude is kind, and I am serious and responsible. More

by JOJOYING82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gabriel, Joyce Helmer
Feb 27, 2023 -

Diamond Honda responded

Thank you!

February 23, 2023

Very polite and totally no wait or fuss. I didn't have coupons but wish they could have told me some can be found online since I'm a first time services at Diamond Honda. It would have been More

by Evie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Claudia
Feb 27, 2023 -

Diamond Honda responded

Thank you, Evie! We'll pass this feedback on to our team.

February 23, 2023

Joanne is a great service technician, very helpful and gregarious person. The service was fine, but the 4 wheel alignment is expensive and does not have warranty like American Tire Depot which is 6 month More

by RBK888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne
Feb 27, 2023 -

Diamond Honda responded

Thank you for the feedback. We will pass this on to our service team.

February 23, 2023

Everyone was great. They were very patient with me and my family. I only wish there were more hybrids in the Honda lineup. More

by JIMMY.P.QUACH
Recommend Dealer
Yes
Employees Worked With
Roland, Eddie
Feb 27, 2023 -

Diamond Honda responded

Thanks, Jimmy!

February 23, 2023

The dealer is friendly. They are never charging me anything for diagnosis fee. The only problem is appointments only. So you must call them first, John have most experience More

by ALANLAU8899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Claudia
Feb 27, 2023 -

Diamond Honda responded

Hi Alan, Thank you for coming in. You can come in without an appointment, but please know that if you do, wait times will be longer because we serve customers with appointments first.

February 23, 2023

Nice waiting room and coffee area. WiFi was fast. Service was friendly and efficient . Would be back More

by janlee01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Martinez
Feb 27, 2023 -

Diamond Honda responded

We look forward to having you back! Thank you for coming in.

February 23, 2023

Johanne was a great help and had no issues. Everything I needed done was completed. More

by JON7ALEXANDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johanne (5 STARS), Alan Chan
Feb 27, 2023 -

Diamond Honda responded

We're glad you had a positive experience at our store! Thanks for coming in.

February 23, 2023

I liked the inspection they did to my car to see under to find out the problems. More

by ARTURO.GONZALEZ5125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Chan, Pete Nelson, Joyce Helmer
Feb 27, 2023 -

Diamond Honda responded

Thanks, Arturo! If there is anything we can do to ensure you have a 5-star experience next time, please let us know.

February 23, 2023

Ming peng is the best here. He was every helpful, my car was taken care of. More

by SOKSANC8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ming Peng
Feb 27, 2023 -

Diamond Honda responded

Thank you for taking the time to leave us this review. We appreciate it!

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