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Diamond Honda

City of Industry, CA

4.8
1,200 Reviews

17525 E. Gale Avenue

City of Industry, CA

91748

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1,200 Reviews of Diamond Honda

January 01, 2024

Very good good service and the sales man Juan Nava very frendly and he answer all my cuestión More

by MIGUELA45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mazen Dakdouk
Jan 02, 2024 -

Diamond Honda responded

It's great to hear Juan was helpful, and you had a great experience with us. Thanks for the review, and please reach out to us if there is anything else we can help you with.

December 30, 2023

The service attitude is very good and patient. Will introduce friends. Two cars have already been mentioned here. More

by shawn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Ng, Alan Chan, Pete Nelson, Rafael Gonzales, Joe Yu, Allen Fan, Mazen Dakdouk, Joyce Helmer, Jae Lee, Kenny Colwell
Dec 31, 2023 -

Diamond Honda responded

Hi Shawn, thanks for your 5-star review for us, we are so glad to hear you will recommend us to friends, and please reach out if there is anything else we can help you with.

December 25, 2023

Thank you Diamond Honda for assisting me with my Honda employee lease. Sales manager Joe Yu and GSM Brian Meyers were great to work with. I highly recommend Diamond Honda. Great selection and knowledge More

by laurenxesq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yu
Dec 26, 2023 -

Diamond Honda responded

Thanks for the kind words for Joe and Brian! We are so glad you had a great experience with us, and look forward to working with you again in the future.

December 15, 2023

Everyone we came in contact with was very professional and friendly. This was our second vehicle purchased at Diamond Honda, and we most likely will come back. Edgar was as helpful as the first time. More

by MAS53MAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Madrigal, 5 stars, Rafael Gonzales
Dec 18, 2023 -

Diamond Honda responded

We are thrilled to hear you trusted us with a second purchase! Thank you so much for the kind words for Edgar, and we do hope to see you again if you ever need anything in the future or have any questions.

December 15, 2023

Poor customer service. I was sold a brand new car with a battery that did not work 2 weeks after driving off with the car. They did not take the time to check that it was f More

by SN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jae Lee
Dec 18, 2023 -

Diamond Honda responded

Hello, if you can provide us with your name or the name of who the car was purchased under, we would love to get in touch and talk about what went wrong with your experience. You can reach us at 626-671-4601 or our general manager directly by filling out this email form https://www.diamondhonda.com/talk-to-general-manager/ We hope to get in touch with you, thank you.

December 14, 2023

I love Honda. Too bad that Ruben was not there. Could have just wait for him. Otherwise, I got my lifetime warranty! That’s what he offered. Very disappointed More

by racmanie
Recommend Dealer
Yes
Employees Worked With
Richard , Kenny Colwell
Dec 18, 2023 -

Diamond Honda responded

We're glad to hear that you came in, and sorry you missed Ruben also. We are one of the only Honda dealers in Southern California with a FREE lifetime limited powertrain warranty, so please call us if that's what you're referring to and have questions about. You can reach us 626-671-4601. Thank you so much for leaving us a 5-star review, and we hope to hear from you soon.

December 12, 2023

The Internet price posted on the Diamond website was $565 for the same car with the same VIN, but when I showed up he showed me the number $640, after showing him another dealer's price, it was offered at $5 More

by Fabian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jae Lee
Dec 26, 2023 -

Diamond Honda responded

Hi Fabian, we take these reviews seriously and use them to improve. We have shared this review with our management team, and would like to find out which car you are referring to so we can see what went wrong. Please reach out to us at 626-671-4601, thank you.

December 08, 2023

Friendly and professional staff that assisted with me purchase. Exceptional apr rate was a plus! More

by DONANDGONZALEZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ZIAD, YAZOURI. Joseph, Chavez.
Dec 18, 2023 -

Diamond Honda responded

We are so happy you are satisfied with our APR rate and you had a great experience with us. Please reach out if you need anything else, and we hope to work with you again in the future. Thanks for taking the time to leave us a 5-star review.

December 03, 2023

Everyone was welcoming and easy the have with. All options were discussed and all questions were answered professionally. More

by JASMINENAVARRO97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ziad Yazouri, Mazen Dakdouk
Dec 08, 2023 -

Diamond Honda responded

We're glad you felt welcomed and were treated professionally. We look forward to working with you again, and please reach out with questions in the meantime if there's anything we can help you with. Thank you for the 5-star review!

December 03, 2023

Hello, this was my second purchase here at diamond honda, the two times it's been like buying with friends, I feel comfortable buying here. Thanks Robert. More

by JBSAL2848
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lopez 5 stars, Rafael Gonzales
Dec 08, 2023 -

Diamond Honda responded

Thank you for trusting us twice with your vehicle purchases. We are happy to hear you feel comfortable here, and we look forward to working with you again in the future. Thank you for taking the time to leave us a 5-star review.

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