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Diamond Ford

Lancaster, CA

4.4
635 Reviews

1155 Auto Mall Dr

Lancaster, CA

93534

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635 Reviews of Diamond Ford

August 21, 2020

I purchased a new Ford Explorer, and after driving only 125 miles, I love this car! "Big Mike" made the purchasing experience easy, seamless and pleasant. The Finance Guy was friendly and focused, made More

by amuleteam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big Mike, and Finance guy (forgot his name, sorry!)
Aug 24, 2020 -

Diamond Ford responded

Hello! We are happy to hear your purchase experience was easy, seamless, and pleasant. We appreciate you coming out to see us and the great review as well. We are thrilled you love your new Ford Explorer! Best, The AV Ford team

July 31, 2020

Excellent customer cared Very clean environment and friendly staff. My warranty covered most of the cost, the timing was next day ready, so I really liked that, I didn't have More

by Boulevard Real Estate Jean H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William
Aug 03, 2020 -

Diamond Ford responded

We're so happy to hear you had a great experience, Jean. We appreciate the kind review and look forward to working with you again. Sincerely, The AV Ford Team

July 14, 2020

I gave AV Ford another chance, this time the salesman I gave AV Ford another chance, this time the salesman was great. Bad experience in the past. Hopefully AV will still care about service. F More

by JJCCM2449
Recommend Dealer
Yes
Employees Worked With
Jared Rousey
Jul 15, 2020 -

Diamond Ford responded

Hello! Thank you for giving us another chance! We're glad we could provide a great service. We appreciate your feedback and look forward to working with you again! Best, The AV Ford Team

July 06, 2020

Carmelo, Dan and the team in service took really Good care of me...I would highly recommend them to anybody looking for good car care! More

by sanderson
Recommend Dealer
Yes
Employees Worked With
Carmelo and Dan
Jul 08, 2020 -

Diamond Ford responded

Hello, We're happy to hear you had a great service experience. Thank you for you review and we look forward to working with you again. Best, The AV Ford Team

July 02, 2020

William did an absolute amazing job selling me my new transit connect. First impression is always key and he nailed it the first time I met him. He then went above and beyond to locate the vehicle I need More

by mikeo2448
Recommend Dealer
Yes
Employees Worked With
William
Jul 08, 2020 -

Diamond Ford responded

Hello Mike, We are so happy to hear you had such a great experience. We appreciate the great review of William and will let him know to keep up the great work. We look forward to working with you again and helping you find a new Explorer! Best, The AV Ford Team

June 30, 2020

It was a very positive experience. Everyone I came in contact with was polite, courteous, and helpful. Andrew went above and beyond to make sure I was able to get exactly what I wanted. More

by alis0n7
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 30, 2020 -

Diamond Ford responded

Hello, We really appreciate you taking the time to leave a great review. We are thrilled to hear you had a positive experience and appreciate the kind words for Andrew and the team. We will be sure to let them know to keep up the great work. We look forward to working with you again! Best, The AV Ford Team

June 20, 2020

Christian was patient, very knowledgeable, and knew how all the “bells and whistles “ worked. It’s unfortunate he was not successful with negotiations with his bosses. More

by Ford F350
Recommend Dealer
Yes
Employees Worked With
Christian, Ashley, Julie
Jun 23, 2020 -

Diamond Ford responded

Hello, We appreciate the kind review of Christian, we will be sure to let him know to keep up the great work! Thank you for your feedback, we look forward to working with you again! Best, The AV Ford Team

June 03, 2020

Great Experience We had an excellent experience at Antelope Valley Ford Lincoln when we purchased our 2020 Ford Fusion. We were very happy with the fast, and friendly More

by lidarosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Reynolds
Jun 05, 2020 -

Diamond Ford responded

Hello, We appreciate you taking the time to leave us a great review. We hope you're enjoying your new 2020 Ford Fusion! If there is anything further we can do for you, please don't hesitate to reach out to us! Very Best, The AV Ford Team

June 02, 2020

Excellent service. Concerned for my needs. This was my first purchase at Antelope Valley Ford. Although they were short staffed and very busy, in the midst of Covid-19, they were very good in d More

by CRW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario, Chris
Jun 04, 2020 -

Diamond Ford responded

Hello, Thank you so much for taking the time to write this review and leave your kind words for our team. We are pleased to hear that you had a great experience with our staff and we appreciate your kind words for Chris! We look forward to working with you again! Best, The AV Ford Team

May 31, 2020

Easy going with services! And great patience with deaf person and they are awesome people Stay safe and have a great day😊😊vvvvvv Vp Vp More

by Fazioever
Recommend Dealer
Yes
Employees Worked With
Forgot names
Jun 01, 2020 -

Diamond Ford responded

Hello, Thank you so much for taking the time to write this review and leave your kind words for our team. We are pleased to hear that you had a great experience with our staff! We look forward to working with you again! Best, The AV Ford Team

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