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Diamond Ford

Lancaster, CA

4.4
635 Reviews

1155 Auto Mall Dr

Lancaster, CA

93534

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635 Reviews of Diamond Ford

May 16, 2020

Great Second new car I have purchased from Frank in the last few years, always treats me good! 2018 Ford Edge and a 2019 Ford Ranger. More

by Rod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
May 18, 2020 -

Diamond Ford responded

Hi Rod, Thank you so much for taking the time to write this review and leave your kind words for Frank. We are pleased to hear that you had a great experience with our staff! We look forward to working with you again! Best, The AV Ford Team

May 07, 2020

Amazing Custormer Service Jhon Ghartey is a huge help and knowledgeable. He is a professional going above and beyond to help me the customer purchase my new vehicle. More

by Koco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhon Ghartey, Carol
May 11, 2020 -

Diamond Ford responded

Hi, Thank you so much for taking the time to write this review and leave your kind words for Jhon. We are pleased to hear that you had a great experience with our staff! We look forward to working with you again! Best, The AV Ford Team

May 02, 2020

Traded in F150 for F250 The staff at the dealership went out of there way to work with me to make the trade in work, even during the Covid 19 pandemic. We needed to turn it a More

by Mark1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
May 04, 2020 -

Diamond Ford responded

Hi, Thank you so much for taking the time to write this review. We are pleased to hear that you had a great experience and we hope you're enjoying your F250! We look forward to working with you again! Best, The AV Ford Team

April 21, 2020

Easy, safe and pleasant. Great job and hassle free. Safe and pleasant. Adding the Accessories like GPS tracking should be revealed to buyer and not hidden in the quote, though More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Apr 22, 2020 -

Diamond Ford responded

Hi, Thank you so much for taking the time to write this review. We are pleased to hear that you had a great experience! We look forward to working with you again! Best, The AV Ford Team

March 17, 2020

Kind and very helpful throughout the entire process. I would highly recommend this dealership to my family and friends! They even offered to get me lunch when I mentioned I was hungry. More

by Sparki94
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 18, 2020 -

Diamond Ford responded

Hi, Thank you so much for taking the time to write this kind review. We are pleased to hear that you had a great experience! We look forward to working with you again! Best, The AV Ford Team

March 04, 2020

Respectful and professional This is the second vehicle I bought from this dealership. Each time I visit I am treated fairly and with respect. There was no pressure, and I felt More

by Kenzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Cuevas
Mar 06, 2020 -

Diamond Ford responded

Hello Kenzo, We really appreciate you taking the time to leave a wonderful review. We're so glad to hear about your positive experiences! We look forward to working with you again in the future. Best, The AV Ford Team

February 21, 2020

My best car shopping experience yet!! The sales person, Brian Miller, was EXTREMELY HELPFUL and KNOWLEDGEABLE and was able to get me a Great deal on a Great Ford EcoSport! The Paperwork was SEAMLESS thanks More

by Smith890
Recommend Dealer
Yes
Employees Worked With
Brian Miller, Ashley Wick
Feb 24, 2020 -

Diamond Ford responded

Hello, We appreciate you taking the time to leave a great review. We are pleased to hear this was your best car shopping experience. We appreciate the kind words for brian and Ashley, and we will let them know to keep up the great work. We look forward to working with you again. Best, The AV Ford Team

February 20, 2020

Staff is great, service is great, it's convenient and nicely laid out. My salesman Andrew Hills was terrific he had us laughing the whole time. I shocked him by actually returning the next day and lucky More

by sharlynol
Recommend Dealer
Yes
Employees Worked With
Andrew (current and 5 yrs ago), Dan, Jessica, Aaron, phone reps.
Feb 21, 2020 -

Diamond Ford responded

Hello, Thank you for leaving a great review. We really appreciate the kind words for Andrew and the team. We are so happy to hear everything worked out and you are loving your new car. We look forward to working with you again in the future. Best, The AV Ford Team

February 19, 2020

Outstanding service from Bill Willingham. Bill Willingham was great, he gave me his full attention while I was there. However, the used car appraiser did not make me a fair offer for my trade More

by hollis.l.stipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Willingham
Feb 20, 2020 -

Diamond Ford responded

Hello, We appreciate you taking the time to write a great review. Thank you for the kind words of Bill, we will let him know to keep up the great work. We appreciate your feedback and if there is anything we can do to help, please reach out. Best, The AV Ford Team

February 19, 2020

Chris our salesman was the best. Very knowledgeable and pleasant. Ashley in finance was awesome. Alex was really working the numbers for us. Great experience. More

by Maria
Recommend Dealer
Yes
Employees Worked With
Chris, Ashley, Alex
Feb 20, 2020 -

Diamond Ford responded

Hi Maria, Thank you for the kind words of our team, we are so pleased to hear you had a great experience. We look forward to working with you again in the future. Best, The AV Ford Team

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